If you transfer a call from a parallel connected phone and then hang up, the extension will ring the number of times selected for that extension. If the extension is not answered within the specified number of rings, the call will be handled according to that extension’s Call Cascade actions.
When a phone in parallel with TalkSwitch is
You have the ability to change the Transfer Prefix to 
instead of 
. You may need to change the prefix if the default prefix conflicts with another device or service. To change the Transfer Prefix, open the configuration software and change the setting in the Manual Transfer tab under 'Options'.
3.2.9 Modems and telephone line access
If your modem is attached to TalkSwitch as an extension, you can configure it to access your telephone lines in one of two ways:
1.Direct Line Access: You can give the extension to which your modem is attached 'Direct Access' to one of your telephone lines (i.e. you don't have to dial 9, or any other Hunt Group to access an outside line). This can be a use- ful option if you don’t want to change your
2.Hunt Groups: If you have decided to use a telephone and modem on the same extension, Direct Line Access may not be the best solution. TalkSwitch extensions with Direct Line Access immediately connect to one of your lines when you pick up the telephone's handset. Therefore, you are unable to select a specific telephone line or access voicemail, intercom or access other system features without first pressing ‘flash’.
To have your modem access a specific line using a Hunt Group:
Change your modem's 'Dial Properties' to include the intended Hunt Group (81-
88or 9) followed by the letter 'w', before the 'Dial up Networking' telephone number (e.g.
If your modem is having problems dialing out, you may have to use a comma ‘,’ which represents a 2 second pause, instead of the ‘w’ for ‘wait for dialtone’.
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