Use Announced message:
As was described in the Auto Call Back section, this option is recommended if the number TalkSwitch will be calling back corresponds to a hotel or a location where somebody else will be answering the call. The Announced message option allows you to record a message that will be played when the call is initially answered during a Call Back. For example, you may want to say "Please transfer this call to Bob in room 307". When the hotel receptionist gets the call and hears this message, they will know to transfer the call to Bob’s room.
The Announced Message can be recorded using an extension handset or remotely when you access Call Back from the Auto Attendant. The Record message button gives the instructions to record the message. They are as follows:
Pick up a telephone handset connected to the TalkSwitch and use the following keypad commands to record the Prompted Call Back Announced Message:
1)Press 
to enter command mode. If required, enter the password.
2)Next, enter the appropriate command as listed below. After each
command, press 
to confirm the entry. To record message: 65
To playback message: 75
Allow Call Bridge:
To allow Call Bridge after a Call Back has been accepted, check the Allow Call Bridge box. You may also restrict the Hunt Group access using Call Bridge from this Call Back by choosing the Hunt Group Access button.
The call back number shown will always be the last number TalkSwitch dialed in the last Prompted Call Back session.
2.0 | Configuring TalkSwitch |
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