Phone Load

See Ringing Equivalency.

Prompt

Recorded instructions delivered by voice processing units. TalkSwitch provides prompts for you when using such features as Call Back, Call Bridge and Selective Call Forward. Prompts are also provided when configuring TalkSwitch using a telephone Keypad and for callers being put 'on hold'.

Registered Jacks

Telephone and data plugs registered with the FCC.

Ringing Equivalency

(Ringer Equivalency Number [REN]) A number, determined in accordance with the US Code of Federal Regulations, which represents the ringer loading effect on a line. A ringer equivalency number of 1 represents the loading effect of a traditional telephone set ringing circuit.

RJ-11

Registered Jacks 11 is the most common modular jack in the world. It is usually used to connect 'single line' telephonic devices such as telephones, fax machines and modems. It supports 2 conductors.

RJ-14

Registered Jacks 14 is a technical term for a telephone jack that looks similar to the standard RJ-11. However, the RJ-14 is usually used to connect 'two line' tele- phonic devices. It supports 4 conductors.

Prompted Call Back

Allows you to activate Call Back by dialing one of TalkSwitch's telephone numbers, letting the Auto Attendant answer and then entering the Call Back settings.

Routing

Determining the path that a message or call is to take over circuits. TalkSwitch offers 'routing' of incoming calls using DSP technology.

Serial Communication

A type of electronic communication that, unlike parallel communication, requires that data bits be sent one after the other.

Modems rely on serial communication to send data over telephone lines.

Shortcut Key

A special key combination that causes a specific command to be executed. Typically, shortcut keys combine the Ctrl or Alt keys with some other keys. In Windows environments, for example, Ctrl +C is used as the shortcut key to copy. On PCs, the function keys are also often used as shortcut keys.

S/sec

Samples per second.

Serial Port

Serial Ports are physical 'plug-ins'. They allow two devices to exchange information or data. A Serial Cable is used to connect the two Serial Ports together.

RJ-45

Registered Jacks 45 is a technical term for a telephone jack that supports 8 conductors and is used generally for Networking applications.

SOHO

Acronym for Small Office/Home Office. It's a burgeoning market comprised of solo professionals, part-time work-at- homes, telecommuters and small businesses.

136

TalkSwitch User Manual

Page 132
Image 132
Talkswitch 48 user manual 136