3.4.2 Accessing a Voice mailbox

When a new message is left at a Local Extension mailbox, TalkSwitch will play stutter dial tone to that extension when the handset is picked up. It can also light up the message waiting light on a phone if it supports FSK Message Waiting Indicator.

To access a mailbox to retrieve messages or change mailbox options, dial + <mailbox number> either from a Local Extension or at the Auto Attendant if dialing from an outside location. Employees can also transfer other employees to access

voicemail by pressing ‘flash’ then dialing Direct Line Access enabled, be sure mailbox.

+ <mailbox number>. If you have to press ‘flash’ before accessing your

The first time you dial + <your mailbox number>, you will be prompted to setup your mailbox by optionally assigning a password, recording a greeting and recording your name for the dial by name directory. Since there are no directory listings for the general mailboxes, you will not be prompted to record a name for the directory. Keep in mind that you should always use the mailbox associated to the same extension since the directory is related to the extension and voice mailbox.

Once your mailbox has been setup and you access your mailbox, through prompt instructions you may do the following:

Listen to messages (press 1):

If there are any messages in your mailbox, you will be able to access them by pressing 1. TalkSwitch will always start with new messages before playing back any older messages. You have the ability to perform the following actions while listening to a message and after listening to the message:

Dial 1: Rewind 10 seconds

Dial 11: Rewind to beginning of message

Dial 3: Skip ahead 10 seconds

Dial 33: Skip to end of message

Dial 6: Forward the message

Dial 7: Delete message

Dial 9:

 

Save message

Dial

:

Back up one level

Dial

:

Skip to next message - New messages left as new.

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Talkswitch 48 user manual Accessing a Voice mailbox