If you have 2 or more TalkSwitch units connected on a LAN, you will be

 

able to select the tabs associated to each unit and see the extensions

Networked

associated to that unit. If a TalkSwitch 48 unit has a Unit ID of 2, then the

 

Local Extensions will be 121 to 128. The second digit for all Local and

 

Remote extensions, Local, Remote and General voicemail represents the

 

Unit ID of the associated TalkSwitch unit.

Select any of the extensions that you wish to configure.

Local Extensions are by default activated with the associated Voice mailbox. Voice mailboxes for each Local Extension can be de-activated in the Voicemail section in the System Information folder.

Last Name / First Name:

Enter the first and last name of the person associated to the extension. The last name is required if the person is to be included in the ‘Dial by Name’ directory listing used at the Auto Attendant level. The person using that extension must also record their name for the directory. Instructions for recording the name are listed in the interface. Whatever name is entered will appear on the Caller ID of another Local Extension during an intercom call.

Direct Line Access:

Direct line access allows you to configure the extension to access a specific Hunt Group automatically for outbound calls when the extension goes off hook. For example, you may have a fax machine connected to this extension and don’t want to reprogram the speed dial phone numbers. In this case you would select 'Direct line access' and choose the appropriate Hunt Group. As soon as the fax goes off hook, TalkSwitch will hunt the specified lines for an available line. This feature is also useful if you want to avoid dialing any digits for accessing a line.

Warning: When using Direct Line Access, telephone company line dialtone is first available when picking up the handset. The following features are only available from TalkSwitch internal dialtone: Intercom Calling, Hold Retrieve, Line Hunt Groups, Voicemail Retrieval/Access, Call Pick Up, P.A. Access, Parked Call Retrieval, Do Not Disturb functions and entering Command Mode. To obtain internal dialtone from an

extension which has Direct Line Access enabled, dial Flash after going off hook.

Hunt Group Access:

This is used if you want to permit or restrict specific Hunt Group access to the extension. Click the button and simply organize the appropriate Line Hunt Groups that are permitted for this extension. (All extensions are defaulted to have no restrictions.)

2.0

Configuring TalkSwitch

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Talkswitch 48 user manual Unit ID of the associated TalkSwitch unit