2.3.2 Voicemail | 37 |
2.3.2.1 Local Extension Voicemail | 37 |
2.3.2.2 Remote Extension Voicemail | 38 |
2.3.2.3 General Voicemail | 40 |
2.3.2.4 Global Settings | 41 |
2.3.3 Call Handling | 43 |
2.3.3.1 Modes | 43 |
2.3.3.2 Auto Attendant | 44 |
2.3.3.3 Telephone Lines | 49 |
2.3.3.4 Local Extensions - Call Cascade | 51 |
2.3.3.5 Remote Extensions - Call Cascade | 54 |
2.3.3.6 Extension Ring Groups - Call Cascade | 56 |
2.3.4 Call Back / Call Bridge | 57 |
2.3.4.1 Auto Call Back | 59 |
2.3.4.2 Prompted Call Back | 61 |
2.3.4.3 Call Bridge | 64 |
2.3.5 Options | 65 |
2.3.5.1 Administrator Password | 65 |
2.3.5.2 Audio Controls | 66 |
2.3.5.3 Manual Transfer | 67 |
2.3.5.4 Miscellaneous | 68 |
2.3.5.5 Troubleshooting | 71 |
3.0 Using TalkSwitch |
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3.1 In the Office - Receiving calls with or without the Auto Attendant | 75 |
3.1.1 Receiving calls using the Auto Attendant | 75 |
3.1.2 Receiving calls without the Auto Attendant | 76 |
3.2 In the Office - Making and Receiving Calls | 76 |
3.2.1 Making calls from a Local Extension | 76 |
3.2.2 Receiving calls at a Local Extension | 76 |
3.2.3 Placing calls on Hold at a Local Extension | 77 |
3.2.4 Transferring calls | 77 |
3.2.5 Call Park - Parking and retrieving callers | 78 |
3.2.6 Call Queue - Queuing and retrieving callers | 79 |
3.2.7 Conference calling with TalkSwitch | 80 |
3.2.8 Using Phones connected in parallel to TalkSwitch | 81 |
3.2.9 External modem telephone line access | 82 |
3.3 Out of the Office - Receiving Calls through Call Forwarding | 83 |
3.3.1 The three ways to forward calls | 83 |
3.3.2 Screening options for forwarded calls | 84 |
