Example: You have 2 TalkSwitch units, 6 lines and 12 employees. The 6 lines have the Hunt/Rollover service from the phone company.
Suggested setup:
Plug the 4 highest traffic lines into unit 1. Also connect the 8 highest phone usage employee extensions to unit 1. Next, connect the remaining lines and extensions to unit 2. Make sure you leave the ‘Hunt lines on same unit first’ option enabled in the Line Hunt Group section of the software. This arrange- ment keeps most of the traffic on unit 1 and any outbound calls made from any extension will most of the time go out on the same unit the extension is connected. The same will apply for inbound calls forwarded to Remote Extensions. The call will be forwarded out on a line belonging to the same unit that the call came in on. If a line on that unit is unavailable, then the call will be forwarded out on a line on the other TalkSwitch unit.
Problem: Calls across the LAN are lower in volume
•Check the line gain levels on the Audio Controls page located in the ‘Options’ folder in the TalkSwitch configuration. You may need to boost the Line gain levels on one or more lines to compensate for high loss lines. Take note that if these controls are set improperly and your lines are problematic, you may hear an ‘echo’ effect when calls are made across the LAN.
