Talkswitch 48 user manual Music-on-hold

2.3.1.7 Music-on-hold

If you wish to have callers listen to music or advertising while they are on hold, you will need to enable Music-on-hold in this tab.

Note: If you connect a music source to the Music jack and do not enable Music-on- hold, the caller will hear both music and a beep sound when on hold. Also when the caller makes a selection at the Auto Attendant to go to an extension that has call screening enabled, they will hear both ringing and music.

If you have more than one unit connected to the LAN, you will need to

provide a music source to all units. A 1/8” audio splitter can usually be Networked obtained at most electronics stores.

For more information on using Music-on-hold, please see section 3.5.

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TalkSwitch User Manual