Talkswitch 48 user manual Auto Attendant

2.3.3.2 Auto Attendant

The purpose of the Auto Attendant is to greet callers and instruct them as to which number(s) they should press on their telephone keypad to reach a particular extension, person, message, or department. Callers can also directly dial Local Extensions (1xx), Remote Extensions (2xx), Extension Ring Groups (300-309), Voicemail (both leave messages and access messages), access Call Back, access Call Bridge and enter Command mode for making changes to the system configuration.

A total of 9 different Auto Attendants can be recorded or loaded with a combined total time of 25 minutes (shared with voicemail, but can be expanded on the TalkSwitch 48 using TalkSwitch Memory cards). You do not have to use or record all 9 Auto Attendants.

When 2 or more units are networked, they share the same 9 Auto

Attendants. When an Auto Attendant message is recorded on any Networked TalkSwitch unit, it is automatically copied to all the other TalkSwitch units on the same LAN. This feature helps reduce network traffic and allows any system to continue functioning even if another unit loses power or is

disconnected from the LAN.

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TalkSwitch User Manual