AT&T 518-455-317 System Programming Options, Speed Dialing, Dialing Restrictions and Permissions

System Programming Options

This section discusses programming options that involve multiple procedures (such as dialing restrictions and auxiliary equipment settings), as well as features that can be used throughout your system (such as Speed Dialing). You can use a combination of programming procedures to set up your system to operate most efficiently, taking into account your company’s telephone service, personnel, and equipment, as well as the special needs of particular departments. This section lists the procedures you can use; for details on using a particular procedure, refer to the procedure name in Chapter 5.

Speed Dialing

You can program up to 60 frequently dialed phone numbers—such as

suppliers, repair services, or customers—so that all users in the system can dial them by pressing three buttons: [ Feature ] (or [ # ] on a standard phone) plus a two-digit code. These are called System Speed Dial Numbers.

Dialing Restrictions and Permissions

The system has several procedures for restricting telephone use, and several for overriding those restrictions. You can use any combination of these procedures to design a system that meets your needs.

When a user makes a call, the system checks the number dialed against all of the dialing restrictions that apply to the extension making the call. When the number dialed passes a restriction, it goes to the next one, if necessary. When a number violates a restriction, the call is stopped and the user hears a reorder tone (fast busy signal).

IMPORTANT:

While procedures that restrict dialing are very effective, absolute protection against misuse cannot be guaranteed. System phones give more protection than standard phones. Therefore, we strongly recommend that you install system phones where restricting phone use is important.

Restricting Access to Outside Lines

A user can access a line either by pressing the line button on the phone or by dialing a feature code (Direct Line Pickup). If you do not want a user to access a specific outside line, you can use Line Access Restriction (#302) to control an extension’s access to a certain line (whether the line is assigned to the extension or not). Table 2-1provides examples of settings that can be used to restrict an extension’s access to specific outside lines.

NOTE:

If Forced Account Code Entry (#307) is programmed for an extension, that extension is required to enter an account code before dialing an outside number—even those on the Emergency Phone Number List (#406)—onall of the lines assigned to that extension. If Forced Account Code List (#409) contains entries, the system checks the account code against the list. If the account code is on the list, line access is allowed; if not, line access is denied.

Programming 2-7