Automatic System Answer Lines (#204)

This System Programming procedure identifies the lines on which incoming calls should be answered and placed on hold by the Automatic System Answer feature.

Related Features

You must program an Automatic System Answer button on the system display phone at extension 10 to turn this feature on and off. Use Automatic System Answer Button (#111) to program the Automatic System Answer button.

You can use Automatic System Answer Delay (#110) to specify the number of times a call should ring at extension 10 before it is answered by the system.

You must use Automatic System Answer Record/Playback to record the greeting callers hear when the system answers an incoming call. If there is no message recorded for Automatic System Answer, the caller will be placed on hold immediately after the system answers.

Considerations

All lines programmed with Automatic System Answer should be assigned to extension 10.

Only outside calls are answered automatically. Intercom, transferred, and transfer-return calls are not answered automatically.

Calls answered with this feature are placed on hold at extension 10; however, any extension with access to the line on which the call is held can retrieve the call.

Calls placed on hold will hear music-on-hold, if it is available.

If a call is placed on hold for longer than one minute, the system generates a short Hold Reminder Tone at extension 10. This tone sounds once every minute until the held call is retrieved, or until the caller hangs up.

To intercept a call while the message is playing—the light for the call will be steady red—press the line button and lift the handset. The message will stop playing when the call is retrieved.

Valid Entries

1 = Assigned

2 = Not Assigned

5-20Automatic System Answer Lines (#204)

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AT&T 518-455-317 manual Automatic System Answer Lines #204