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AT&T
518-455-317 manual Night Service with Auxiliary Equipment Partner Attendant
Models:
518-455-317
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Specification
Code list
Warranty
Maintenance
Connecting Standard Devices
Problems with Standard Phones
Initial System Setup
Related Procedures
Delayed Call Handling
Backup Answering Options
Page 54
Image 54
Contents
4-21
Night Service with Auxiliary Equipment
4-23
PARTNER Attendant
■
Backup for Receptionist
4-23
Voice Messaging Systems
4-24
4-24
■
Delayed Call Handling
4-ii
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Contents
Partner
Copyright 1993 AT&T All Rights Reserved Issue October
Contents
Using Auxiliary Equipment
Feature Reference Troubleshooting
Specifications Maintenance, Repair, Ordering Information
FCC Information Speed Dial Form Glossary
Index
Programming Quick References
How to Use This Guide
Purpose
Terminology
Product Safety Statements
How to Comment on This Guide
Overview
Auxiliary Equipment
Important Safety Instructions
Features and Capabilities
System Components
Control Unit
Control Unit
System Modules
System Capacity
Telephones System Telephones
System Phones
Intercom Autodialers
Standard Telephones
Connecting Standard Devices
Auxiliary Equipment
Requirements
Changing Settings to Support PBX or Centrex Services
Overview Hardware Considerations Initial System Setup
Changing Settings after Installation
System Programming Options
Using System Programming
Using Telephone Programming
Telephone Programming Options
Overview
Hardware Considerations
Maximum Lines
Initial System Setup
Setting the System Clock
Assigning Lines
Copy Settings
Customizing Extensions
Adding New Lines
Changing Settings after Installation
Changing the System Clock
Adding New Extensions
Dialing Restrictions
Changing Settings to Support PBX or Centrex Services
Recall Setting
Speed Dial and Auto Dial Numbers
Speed Dialing
Restricting Access to Outside Lines
System Programming Options
Dialing Restrictions and Permissions
Controlling Calls on Outside Lines
Overriding Dialing Restrictions
Summary
Any call
Setting Up Groups of Extensions
Setting Up Auxiliary Equipment
Hospitality Features
Using System Programming
Programming Overlays
Programming Overlays
Programming Mode
Changing Programming Types
Telephone Programming Options
Backup Answering Options
Programming a Receptionist’s Extension Call Handling Options
Button Programming
Button Programming for Receptionists phone
Using Telephone Programming
Using Centralized Telephone Programming
Telephone Models
Programmable Buttons and Labeling Sheets on System Phones
Press Central Tel Program . The display reads
Using Extension Programming
Changing Programming Type
Combination Extensions Using Telephones
Learning About Telephones
System Telephones
Buttons and Indicators
MLS-34D
MLS-6
Lights
Steady off
Using the Handset Speaker, and Microphone
Ringing Patterns
Dial Tones
Hands-Free Answer on Intercom Hfai
Standard Telephones
Voice Interrupt On Busy Calls
Speakerphone Performance Tips
Standard phones have these ringing patterns
Using the Switchhook
Limitations
Feature Phones
Combination Extensions
Using Telephones
Basic Call Handling Features
Dial-Code Features
Credit Card Scanners Fax Machines
Answering Machines
Call Reporting Devices Smdr
Modems
Night Service with Auxiliary Equipment Partner Attendant
Voice Messaging Systems
Overview
Page
If a Device Has Trouble
Answering Machines
Single Answering Machine
To Use
To Program
Multiple Answering Machines
Multiple Answering Machines
Personal Answering Machine
Personal Answering Machine
Call Reporting Devices Smdr
Call Reports
Sample Call Report
Serial Printers
Considerations
Output Format
Call Accounting Devices
Credit Card Scanners
Credit Card Scanner
Fax Machines
Using Fax Machines Fax Management Feature
Using the Fax Management Button
Programming for Fax Management
Using the Fax Machine’s Notify Feature
Transferring a Call to the Fax Machine
Setting Up Fax Machines
Restricting Dialing from a Fax Machine
Single Fax Machine
Single Fax Machine
Fax Line Saver Setup
Fax Line Saver
Send and Receive Fax Machines
To Program Fax 1 Send-Ext
To Program Fax 2 Receive-Ext. Y
Modems
Stand-Alone Modem for Placing Calls Only
Send and Receive Modem
10. Send and Receive Modem
Night Service with Auxiliary Equipment
11. Night Service with Fax Machine and Modem
Assign a Night Service Button #503 at extension
Backup for Receptionist
Partner Attendant
Delayed Call Handling
Voice Messaging Systems
13. Delayed Call Handling
Feature Reference
Contents
Iii
Transfer Return Rings #105
VMS Hunt Delay #506
Wake Up Service Button #115
VMS Cover F15
Programming
Description
Related Features
AA Extensions #607
Valid Entries
Abbreviated Ringing #305
Account Code Entry F12
Using
6Account Code Entry F12
Allowed List Assignments #408
Allowed Phone Number Lists #407
Examples
Answering Calls
How to Answer Calls Ringing at Your Extension System Phone
Standard Phone
Auto Dialing
To program an Auto Dial button
Automatic Extension Privacy #304
Automatic Line Selection
Examples System Phone
Automatic System Answer Button #111
Answer to that button
Automatic System Answer Delay #110
Automatic System Answer Lines #204
Programming
Automatic System Answer Record/Playback
If a message has been previously recorded, the display reads
Automatic VMS Cover #310
Background Music F19
26Background Music F19
Call Forwarding/Call Follow-Me F11,XX,XX
Using System Phone
You hear intercom dial tone
Call Pickup
Caller ID
Inspect
Communications System Installation guide
Caller ID Inspect F17
Caller ID Name Display F16
Calling Group Extensions #502
Conference Calls
You are connected with the first party
Conference Drop F06
Copy Settings #399
Dial Mode #201
Direct Extension Dial Button #113
Direct Extension Dial Lines #205
42Direct Extension Dial Button #113
Direct Extension Dial Delay #112
Direct Extension Dial Lines #205
Press Feature 0 0 System Program System Program # 2 0
Direct Extension Dial Record/Playback
DXD 1=Rec 2=Play
Direct Line Pickup-Active Line I68LL
Using System Phone
Direct Line Pickup-Idle Line I8LL
Line Pickup-Active Line
Disallowed List Assignments #405
Disallowed Phone Number Lists #404
Prevents local calls
Display
Considerations
Display Language #303
Considerations Valid Entries
Distinctive Ring #308
Do Not Disturb F01
Doorphone Alert Extensions #606
DoorPhneAlert Extension
Doorphone Extension #604 and #605
Emergency Phone Number List #406
Enter the telephone number
Emergency Telephone #311
Restriction #302
Lift the handset of the emergency phone
Exclusive Hold F02
Extension Name Display
To assign a name to an extension
Fax Machine Extensions #601
Forced Account Code Entry #307
Programming
Forced Account Code List #409
Following entries are valid
Group Call Distribution #206
Valid Entries
Group Calling-Ring/Page I7G/I*7G
All available extensions in the Calling Group ring
To ring or page a Calling Group Lift the handset
Group Hunting-Ring/Voice Signal I77G/I*77G
To program a Hunt Group button
To ring or voice signal a Hunt Group Lift the handset
Group Pickup I66G
Example
To use Group Pickup Lift the handset
Hold
Light next to the line button winks green
Hold
Hold Disconnect Time #203
Hotline #603
Programing
Hunt Group Extensions #505
Related Features for Hunt Groups
Related Features for Hunt Group
Considerations for Hunt Groups
Hunt Group Extension
Intercom Dial Tone #309
Joining Calls
How to Join a Call System Phone
Last Number Redial F05
Line Access Restriction #302
Programming
Line Assignment #301
LineAssign Extension
Line Ringing
To change the way outside lines ring at an extension
Loudspeaker Paging
Your voice is heard through the loudspeaker system
Making Calls
Dialing
How to Make an Outside Call System Phone
How to Make an Intercom Call
Standard Phone
Manual Signaling F13XX or F13*XX
To program a Manual Signaling button
Message Light Off F10XX
To turn off the message light Lift the handset
Message Light On F09XX
To turn on the message light Lift the handset
Music On Hold #602
= Active = Not Active
Night Service Button #503
Group Extensions #504
Green light goes out. Night Service is off
Night Service Group Extensions #504
Number of Lines #104
Outgoing Call Restriction #401
Line Pickup-Idle Line
Outgoing Call Restriction #401
Outgoing Call Restriction Button #114
To program an Outgoing Call Restriction button at extension
Outside Conference Denial #109
Personal Speed Dial Numbers
To program Personal Speed Dial numbers
Pickup Group Extensions #501
Privacy F07
Recall F03
System Phone
Recall Timer Duration #107
Rotary Dialing Timeout #108
Save Number Redial F04
Smdr Record Type #608
Smdr Top Of Page #609
Special Dialing Functions
Description
Page
System Date #101
System Day #102
System Password #403
System Password does not appear on display phones
System Reset-Programming Saved #728
System Speed Dial Numbers
Program Ext
Dial the two-digit System Speed Dial code
System Time #103
Toll Call Prefix #402
Touch-Tone Enable F08
Related Procedures
Transferring Calls
How to Transfer a Call System Phone
Call is put on hold and you hear intercom dial tone
148Transferring Calls
Transfer Return Extension #306
Transfer Return Rings #105
VMS Cover F15
Using
VMS Hunt Delay #506
VMS Hunt Schedule #507
Voice Interrupt On Busy #312
Press Feature 0 0 System Program System Program # 3 1
Voice Interrupt On Busy Talk-Back F18
Voice Mailbox Transfer F14
Wake Up Service Button #115
160Wake Up Service Button #115
Press
Other Problems with Phones
Problems with Standard Phones
Problems with Combination Extensions
Problems with Standard Devices
System Problems
When You Need Help
Power Failure Operation
Problems with System Phones
System Phone Does Not Ring
System Phone Display Does Not Work
Phone Display Does Not Show Caller ID Name/Number
Some Caller ID Information Does Not Display
Problems with Standard Phones
System Phone Does Not Work
Standard Phone Does Not Ring
Standard Phone’s Message Waiting Light Does Not Light
Problems with Combination Extensions
Phone Does Not Work Properly
Other Problems with Phones
Trouble Making Outside Calls
Calls are Answered Automatically
Using the Recall Feature Has No Effect
Trouble Hearing Called Party Answer
Standard Device Does Not Answer
Problems with Standard Devices
Using the Recall Feature Disconnects Call
Standard Device Does Not Dial Out Properly
Calls on Hold Are Disconnected
System Problems
Call on Hold Hangs Up But Line Does Not Disconnect
All Phones Dead No Dial Tone or Lights
Other Problems with System
Multiple Phones Dead No Dial Tone or Lights
Poor Transmission Quality on Modem
Specifications
Electrical
Safety
Maintenance
Repair Information
AT&T Limited Warranty Limitation of Liability
In-Warranty Repairs
Post-Warranty Repairs
Limitation of Liability
Product Ordering Information
Reference Materials
Hardware Components
6Maintenance
FCC Information
FCC Notification and Repair Information
DOC Notification Repair Information
Avertissement
Speed Dial Form
Speed Dial Form
AT&T
Glossary
DXD
Iclid
Intercom call
Programming
Talk-Back
Index
IN-2 Index
Index IN-3
IN-4 Index
Index IN-5
IN-6 Index
Centralized Telephone Programming Quick Reference
System Programming Quick Reference
System Speed Dial Numbers p
