Pickup Group Extensions (#501)
Description
This System Programming procedure lets you assign extensions to a Pickup Group. When a call rings at an extension in a Pickup Group, a user at any other extension in the system can answer the ringing line by dialing the Pickup Group code. The Pickup Group feature is useful when a user needs to answer calls on lines not assigned to his or her phone. The system supports up to four Pickup Groups.
Related Features
For instructions on answering calls in a Pickup Group, see Group Pickup.
Considerations
■An extension can be assigned to as many as four different Pickup Groups.
■Extensions where extra alerts (such as a loud bell) are installed can be assigned to a Pickup Group, to enable anyone who hears the alert to answer the call.
Valid Entries
1 = Assigned to group
2 = Not Assigned to group ✔
Programming
To assign extensions to a Pickup Group:
1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 5 ] [ 0 ] [ 1 ].
2.At the Group: prompt, enter a group number
group 1, press [ 1 ]. The display reads:
Pickup Group 1
Extension:
3.Enter the number of the extension to be programmed. For example, to program extension 29, press [ 2 ] [ 9 ].
4.To assign or unassign the extension, press [ Next Data ] until the appropriate value displays.
5.At this point:
■To assign or unassign another extension, press [ Next Item ] or [ Prev Item ] until the extension number shows on the display. Then repeat Step 4.
■To program another group, press [ Next Procedure ] [ Prev Procedure ] and enter a new group number. Then repeat Steps 3 and 4.
6.Select another procedure or exit programming mode.
Pickup Group Extensions (#501) |
