AT&T 518-455-317 manual How to Transfer a Call System Phone

■On a system phone, a transferred call rings with an intercom ring (ring BEEP) until the originator hangs up, then it changes to a transfer ring (ring BEEP BEEP). On a standard phone, a transferred call rings with an intercom ring (ring ring) until the originator hangs up, then it changes to a transfer ring (ring ring ring).

How to Transfer a Call

System Phone

■To pass a call to another extension:

1.While on a call, press [ Transfer ].

The call is put on hold and you hear intercom dial tone.

2. Dial the extension number (or [ 7 ] [ 7 ] and a Hunt Group number or [ 7 ] and a Calling Group number) to which you want the call transferred.

3.When someone answers, announce the call, then hang up.

If no one answers or the call is refused, press the line button next to the flashing green light to reconnect to the caller.

■If you do not wish to announce the call, hang up as soon as you hear ringing (after Step 2 above). If no one answers, the call rings back at your extension (unless a different transfer return extension is programmed for your extension)—lift the handset and you are reconnected to the caller.

■To make a voice-signaled transfer to a system phone, in Step 2 above press [ ✳ ] plus the two-digit extension number. Then listen for one of the following responses:

-If you hear one beep, you have reached an idle system phone. You can speak after the beep.

Your voice is heard through the other extension’s speaker. If no one answers or the call is refused, press the line button next to the winking green light to reconnect to the caller. If the call is accepted, hang up.

-If you hear two beeps, you have reached a busy system phone with Voice Interrupt On Busy Assigned. You can speak after the beeps. Your voice is heard through the recipient’s handset or speaker. Be aware that the third party to whom the recipient is speaking will probably also hear the two beeps and the faint sound of your voice. Be brief and discreet in your interruption. If the recipient has a Voice Interrupt On Busy Talk-Back button, wait for a response. If the call is accepted, hang up to complete the transfer. The call rings at the recipient’s extension. If the call is refused, press the line button next to the winnking green light to reconnect to the caller.

-If you hear ringing, you have reached a standard phone, an idle MLC-6 cordless phone, or a busy system phone with Voice Interrupt On Busy Not Assigned.

When someone answers, announce the call, then hang up. If no one answers or the call is refused, press the line button next to the winking green light to reconnect to the caller.

Transferring Calls 5-147