AT&T 518-455-317 manual Calling Group Extensions #502, Valid Entries

Calling Group Extensions (#502)

Description

This System Programming procedure identifies the extensions in a Calling Group—a group of extensions that can be called at the same time. Any user in the system can ring or page all extensions in a Calling Group at the same time or transfer a call to a Calling Group; the first extension to pick up the call is connected to the caller. This feature is useful for conversing with any individual in a specific group such as a sales pool or for paging all individuals in the group. The system can have up to four Calling Groups.

Related Features

For instructions on making a ringing call or paging call to a Calling Group, see

Group Calling—Ring/Page.

Considerations

■Extensions can be in more than one Calling Group. In addition, you can assign all extensions in the system to one group—this is especially useful for making paging announcements to all employees.

■Do not assign extensions that connect auxiliary equipment (PARTNER Attendants, voice messaging systems, fax machines, answering machines, hotline phones, or doorphones) or extensions assigned as Emergency Phones to a Calling Group.

Valid Entries

1 = Assigned to group

2 = Not Assigned to group ✔

Programming

To create a Calling Group:

1.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 5 ] [ 0 ] [ 2 ].

2.At the Group: prompt, enter a group number (1–4). For example, to select

group 1, press [ 1 ].

3.At the Extension: prompt, enter the number of the extension to be programmed. For example, to select extension 31, press [ 3 ] [ 1 ].

4.To assign or unassign the extension, press [ Next Data ] until the appropriate value displays.

5.At this point:

■To program another extension, press [ Next Item ] or [ Prev Item ] until the extension number shows on the display. Then repeat Step 4.

■To program another group, press [ Next Procedure ] [ Prev Procedure ], and repeat Steps 2 through 4.

6.Select another procedure or exit programming mode.

Calling Group Extensions (#502) 5-35