Forced Account Code Entry (#307)
Description
This System Programming procedure identifies specific extensions at which users must enter an account code prior to making outside calls. The account code can be used to charge telephone calls to a department or client; it prints on call reports if you are using SMDR (Station Message Detail Recording) or a call accounting package.
Related Features
■You can use Forced Account Code List (#409) to create a list of valid account codes. If a Forced Account Code List exists, the system checks the list whenever a user enters a forced account code. If a forced account code is valid, the system provides the user access to an outside line. If a forced account code is invalid, the system denies the user access to an outside
■Acccunt Code Entry provides instructions for entering forced account codes.
■Account codes can be entered manually or using System Speed Dial Numbers, Personal Speed Dial Numbers, and Auto Dialing (but not Marked System Speed Dial numbers).
■Automatic Line Selection does not apply for an extension programmed with this feature; the user must manually select a line after entering an account code.
Considerations
■Extensions programmed with this feature are restricted from dialing outside phone numbers on all lines at the extension— including numbers in the Emergency Phone Number List
■If SMDR is used, the account code assigned to incoming or outgoing calls prints on call reports. (See “Call Reporting Devices (SMDR)” in Chapter 4 for more information on call reporting.) For forced account code entry, if a Forced Account Code List exists, only valid account codes are printed on the call report.
■If a password is programmed for the system, users must enter it before entering the account code.
■Forced account codes are not required to answer incoming calls at the extensions programmed with this feature
■This feature cannot be used on standard phones.
Valid Entries
1 = Assigned
2 = Not Assigned ✔
Forced Account Code Entry (#307)
