Expanded Account Codes. Users can enter more than the required digits for an account code for tracking purposes. For example, a Customer Service Department’s account code is 123. Representatives in the department must dial at least 123 to get an outside line, but can enter additional digits to track a specific customer or item number.
- The following entries are valid: 123 123999
- The following entries are invalid: 1 12
Forced Account Code List (#409)
Description
This System Programming procedure lets you identify a list of up to 99 account code verification entries for extensions that are forced to enter account codes. Once a list is created, any user at an extension programmed for Forced Account Code Entry must enter a valid account code—one that matches a list entry— before being allowed to make an outside call. This feature ensures that only authorized users with valid account codes can make outside calls.
Related Features
An extension must be programmed for Forced Account Code Entry (#307) for the Forced Account Code List to have any effect.
Considerations
■If you do not create a Forced Account Code List, the system does not verify the account codes dialed at extensions that are required to enter them.
■To validate an account code, the system compares the first six digits of a user-entered account code to the entries on the Forced Account Code List. For a match to be successful, the user must dial at least the account code’s associated list entry, even though the user can dial up to 16 digits for an account code. If the system identifies a match, the user can dial an outside number. If no match occurs, the user is denied access to an outside line and must re-enter a valid account code to dial out.
■Each list entry can include up to six digits. You can use the wildcard character (by pressing the [ Hold ] button on a system phone) to match any single digit (it appears as “!” on the telephone display).
Valid Entries
Up to 6 digits including 0–9 and [ Hold ] (any single digit)
Examples
■
Forced Account Code List (#409) 5-71
