Line Access Restriction (#302)

Description

This System Programming procedure restricts an extension from receiving and/or making outside calls on specific lines. For example, you may want a secretary to answer calls on a manager’s line, but not to make any outgoing calls on the line; in this case you can assign the manager’s line to the secretary’s extension and restrict it to In Only.

Related Features

To prevent an extension from using a line, restrict the line even if it is not assigned to the extension, so it cannot be accessed using Direct Line Pickup. If an extension’s access to a line is set to No Access or In Only, the extension cannot place calls on that line, either by pressing the line button or by using Direct Line Pickup—Idle Line. Likewise, if the extension’s access to a line is set to No Access or Out Only, the extension cannot receive calls on that line that are ringing at other extensions, either by pressing the line button or by using Direct Line Pickup—Active Line.

When a user has access to an outside line for outgoing calls, dialing restrictions can be customized for the user’s extension by using Outgoing Call Restriction (#401) and Disallowed Phone Number Lists (#404).

This procedure is the most extreme way to restrict dialing. For example, an extension with a line set to In Only or No Access cannot select the line to dial out— even for numbers on the Emergency Phone Number List (#406). See “Dialing Restrictions and Permissions” in Chapter 2 for a summary of all dialing restrictions.

Caller ID information does not display for ringing calls on lines programmed for Out Only or for No Access.

Considerations

If a line is assigned to a phone, but is restricted to No Access, the line button lights show calling activity; but the line cannot be used to place or receive calls.

Valid Entries

1 = No Restriction (calls permitted on that line)

2 = Out Only (can only make outside calls, not receive them, on that line) 3 = In Only (can only receive calls, not make them, on that line)

4 = No Access (cannot receive or make calls, but can join calls, receive transferred calls, or pick up calls on hold on that line)

5-94Line Access Restriction (#302)

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AT&T 518-455-317 manual Line Access Restriction #302, Valid Entries