Troubleshooting

6

Contents

When You Need Help

Power Failure Operation

Problems with System Phones

System Phone Does Not Ring

System Phone Display Does Not Work

Phone Display Does Not Show Caller ID Name/Number

Some Caller ID Information Does Not Display

System Phone Does Not Work

Problems with Standard Phones

Standard Phone Does Not Ring

Standard Phone Rings Back After Intercom Call with No One at Other End

Standard Phone’s Message Waiting Light Does Not Light

Problems with Combination Extensions

Phone Does Not Work Properly

Other Problems with Phones

Trouble Making Outside Calls

Calls are Answered Automatically

Trouble Hearing Called Party Answer

Using the Recall Feature Has No Effect

Using the Recall Feature Disconnects Call

Problems with Standard Devices

Standard Device Does Not Answer

Standard Device Does Not Dial Out Properly

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6-i

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Image 245
AT&T 518-455-317 manual Problems with Standard Phones, Problems with Combination Extensions, Other Problems with Phones