Troubleshooting 213
Remedy When Windows NT/2000 is Unusable
functioning, contact your Toshiba Technical Support with the system still running.
NOTE: If one of the devices has malfunctioned on a system equipped with a redundant Hard Disk Drive (HDD), the malfunctioning device can be
Remedy When Windows NT/2000 is Unusable
If you cannot solve the problem yourself on a system on which the OS does not boot up or Windows NT/2000 is unusable, confirm and record the following information before contacting Toshiba Technical Support.
cProduct name and model number of the server
cSerial number of the server
cList of hardware and software components installed in the server
cBrief statement of the trouble
cFrequency of occurrence of the trouble
cEnvironment where the trouble occurred
cMethod of simulating the trouble