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VTech erisbusinesssystem 4-line office phones main console warranty Remote access, Remote commands

Models: erisbusinesssystem 4-line office phones main console

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Answering system

Remote access

Use this feature to reach your answering system remotely by calling any telephone line connected this console from any touch-tone telephone. Make sure the auto attendant feature or the private mailbox of the console is turned on for this feature to work. Remote access can only play messages stored in the private mailbox.

To remotely reach the answering system:

1.Dial any telephone line connected to this console from any touch-tone telephone.

2.When the system answers, enter the extension number.

3.When the private mailbox of the extension answers, enter the three-digit remote access code (333 is the default code; see Remote access code on page 93 to change it).

4.You can enter the following remote commands.

Remote commands:

1			Press to play new messages in the private mailbox.
1			Press to play all messages in the private mailbox.
1			Press to play all messages in the private mailbox.
			Press within three seconds of the message playing to go back to
2			the previous message.
2			Press after three seconds of the message playing to repeat the

			message currently playing.

3			Press to skip the current message (during playback).
			Press to play the auto attendant announcement General OGM.
41			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

			Press to play the auto attendant announcement Day OGM.
42			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

			Press to play the auto attendant announcement Night OGM.
43			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

			Press to play current auto attendant directory announcement.
6			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

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VTech erisbusinesssystem 4-line office phones main console warranty Remote access, To remotely reach the answering system

Contents

User’s manual Congratulations Safety information Important safety informationEspecially about cordless telephones Parts checklist Table of contents Directory Index 119 Console overview Getting startedFlash Main menu Using menusREC Console screen iconsAlert tones Alert tones and lightsLights Introduction Method 1 Install the console as a system telephone There are two installation methodsPlanning your system Use the existing Ethernet wall jack Set up a new networkMethod 2 Install the console as a stand-alone telephone Avoid placing the console too close to InstallationConsole installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number To set static IP when initially setting up the console Console installation system telephoneConsole installation stand-alone telephone To mount the console on the wall Wall mount installationGetting started Ethernet Switch Getting started See Console installation on pages Console connecting to this phone. Press Connecting desksetsXXX.XXX.X.X Press Select to proceed before you Starting To register an UP407 cordless handset to your UP416 console Adding and registering a cordless handsetTo register an IS6100 cordless headset to your UP416 console Adding and registering a cordless headsetDeregistering cordless handset and cordless headset To add a corded headset to the console Adding a corded headsetMenu settings System setupSet extension number To change the extension numberTo release an extension number Release extension numberTo set the prime line Prime lineLine group To enable the Auto set IP Network setupTo enable Set static IP To disable Auto set IPSubnet mask XXX.XXX.X.X. Use the dialing keys to To change the discovery method Discovery methodTo check the network information Network infoRinger volume Telephone setupRinger tone Set date/time MENU/SELECT or /SKIP LCD languageTo select English, Français or EspañolHome area code LCD contrast Key toneTo turn this feature on or off Dial modeCall privacy Hold reminder Music on holdTo reset all feature settings to default Set defaultSet phone to default settings? Press ‘SELECT’ to confirm Phone renameCustomer support Making and ending a call To make a call using the console Line indicatorsTo end a call using the console Telephone operationTo make a call using a cordless headset To make a call using a corded headsetOn hook dialing predialing Full-duplex speakerphoneOptions while on calls Hold Switching between linesPress MENU/SELECT to select Call Privacy To turn call privacy off during a callTo turn call privacy back on during a call To record a call Recording a callPress MENU/SELECT to choose Start recording To stop recordingTo access the call history while on a call To access the directory while on a callTo access the redial list while on a call To access the one-touch memory while on a callTo view the 10 most recently dialed numbers RedialTo redial a number Press Speaker or HeadsetConsole displays Press a 1-touch key to save the number To copy a redial entry to one-touch memoryAuto-redial Conference call Inviting parties using IntercomJoin a call in progress To drop an outside line Call scenario Make an intercom call to an extension IntercomAnswer an intercom call End an intercom callBlind transfer Call transferTransfer a call and speak to the receiving party Call transfer using intercomAssign a one-touch entry One touchScreen displays Press a 1-touch key to save the number MENU/SELECT or Review the one-touch entryTo dial a one-touch entry Edit the one-touch keyDelete an one-touch key Capacity About the directoryExit the directory Create a new directory entry Create directory entriesReview directory entries Search by name Search directoryDisplay dial Dial, delete or edit entriesDelete an entry Select Edit an entryRepeat or Copy a directory entry to one touchConsole displays Number saved to 1-touch key Information about caller ID with call waiting About the caller IDHow the caller ID information call log works Caller ID informationCaller ID operation Missed new calls indicatorMemory match Review the caller ID informationDial a call history entry View dialing optionsSave a caller ID entry to the directory To delete all caller ID history entries Copy a caller ID entry to one touchPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system capacity About the answering systemAuto attendant delay Auto attendant setupAuto attendant on/off Announcement Choose General OGM or Directory OGM . When Night modeDay OGM , Night OGM or Directory OGM , then Press MENU/SELECT or /SKIPSet the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox delay Private mailbox setupPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Remote access code Answering system setupMessage date/time Message Length Message alertRecording time Call screeningAuto attendant operation Using the auto attendantOGM Auto attendant AA flow chartNew message indication Answering system operationMessage playback To listen to messages in the mailboxOptions during playback When a message is playing on the consoleDelete all central mailbox messages Record memo Delete all private mailbox messagesRemote commands Remote accessTo remotely reach the answering system Press to play current private mailbox announcement Console display screen messages AppendixDhcp 105 Console displays Check Network TroubleshootingMy telephone base doesn’t work at all Cannot dial out There is no dial toneCannot make intercom calls Operation during a power failureCannot transfer outside calls Cannot join a conversation in progressHear other calls while using my telephone My calls fade in and out while I’m using my corded handsetMy console does not ring when I receive a call My caller ID isn’t workingOutgoing announcement is not clear System does not receive caller ID when on a callAuto attendant does not record messages Auto attendant announcement is not correctAnswering system is recording incomplete messages Answering system does not respond to remote access commandsHave difficulty hearing messages Common cure for electronic equipment Taking care of your telephone MaintenanceIndustry Canada FCC part 68 and ActaCan ICES-3 A/NMB-3A FCC partWhat does this limited warranty cover? Limited warranty117 Technical speciﬁcations Index Index Index