Manuals / VTech / Communications / Telephone

VTech erisbusinesssystem 4-line office phones main console warranty Remote access, Remote commands

Models: erisbusinesssystem 4-line office phones main console

1 130

Download 130 pages 22.33 Kb

Page 109

Answering system

Remote access

Use this feature to reach your answering system remotely by calling any telephone line connected this console from any touch-tone telephone. Make sure the auto attendant feature or the private mailbox of the console is turned on for this feature to work. Remote access can only play messages stored in the private mailbox.

To remotely reach the answering system:

1.Dial any telephone line connected to this console from any touch-tone telephone.

2.When the system answers, enter the extension number.

3.When the private mailbox of the extension answers, enter the three-digit remote access code (333 is the default code; see Remote access code on page 93 to change it).

4.You can enter the following remote commands.

Remote commands:

1			Press to play new messages in the private mailbox.
1			Press to play all messages in the private mailbox.
1			Press to play all messages in the private mailbox.
			Press within three seconds of the message playing to go back to
2			the previous message.
2			Press after three seconds of the message playing to repeat the

			message currently playing.

3			Press to skip the current message (during playback).
			Press to play the auto attendant announcement General OGM.
41			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

			Press to play the auto attendant announcement Day OGM.
42			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

			Press to play the auto attendant announcement Night OGM.
43			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

			Press to play current auto attendant directory announcement.
6			• Press 9 to record and wait for the beep before speaking.
			• Press # to stop recording.

101

Image 109

VTech erisbusinesssystem 4-line office phones main console warranty Remote access, To remotely reach the answering system

Contents

User’s manual Congratulations Safety information Important safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Console overview Getting started Flash Main menu Using menus REC Console screen icons Alert tones Alert tones and lightsLights Introduction Method 1 Install the console as a system telephone There are two installation methodsPlanning your system Use the existing Ethernet wall jack Set up a new network Method 2 Install the console as a stand-alone telephone Avoid placing the console too close to Installation Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number To set static IP when initially setting up the console Console installation system telephone Console installation stand-alone telephone To mount the console on the wall Wall mount installation Getting started Ethernet Switch Getting started See Console installation on pages Console connecting to this phone. Press Connecting desksetsXXX.XXX.X.X Press Select to proceed before you Starting To register an UP407 cordless handset to your UP416 console Adding and registering a cordless handset To register an IS6100 cordless headset to your UP416 console Adding and registering a cordless headset Deregistering cordless handset and cordless headset To add a corded headset to the console Adding a corded headset Menu settings System setupSet extension number To change the extension number To release an extension number Release extension number To set the prime line Prime line Line group To enable the Auto set IP Network setup To enable Set static IP To disable Auto set IP Subnet mask XXX.XXX.X.X. Use the dialing keys to To change the discovery method Discovery method To check the network information Network info Ringer volume Telephone setup Ringer tone Set date/time MENU/SELECT or /SKIP LCD languageTo select English, Français or Español Home area code LCD contrast Key tone To turn this feature on or off Dial modeCall privacy Hold reminder Music on hold To reset all feature settings to default Set defaultSet phone to default settings? Press ‘SELECT’ to confirm Phone rename Customer support Making and ending a call To make a call using the console Line indicatorsTo end a call using the console Telephone operation To make a call using a cordless headset To make a call using a corded headsetOn hook dialing predialing Full-duplex speakerphone Options while on calls Hold Switching between lines Press MENU/SELECT to select Call Privacy To turn call privacy off during a callTo turn call privacy back on during a call To record a call Recording a callPress MENU/SELECT to choose Start recording To stop recording To access the call history while on a call To access the directory while on a callTo access the redial list while on a call To access the one-touch memory while on a call To view the 10 most recently dialed numbers RedialTo redial a number Press Speaker or Headset Console displays Press a 1-touch key to save the number To copy a redial entry to one-touch memory Auto-redial Conference call Inviting parties using IntercomJoin a call in progress To drop an outside line Call scenario Make an intercom call to an extension IntercomAnswer an intercom call End an intercom call Blind transfer Call transfer Transfer a call and speak to the receiving party Call transfer using intercom Assign a one-touch entry One touch Screen displays Press a 1-touch key to save the number MENU/SELECT or Review the one-touch entryTo dial a one-touch entry Edit the one-touch key Delete an one-touch key Capacity About the directoryExit the directory Create a new directory entry Create directory entries Review directory entries Search by name Search directory Display dial Dial, delete or edit entriesDelete an entry Select Edit an entry Repeat or Copy a directory entry to one touchConsole displays Number saved to 1-touch key Information about caller ID with call waiting About the caller ID How the caller ID information call log works Caller ID information Caller ID operation Missed new calls indicatorMemory match Review the caller ID information Dial a call history entry View dialing options Save a caller ID entry to the directory To delete all caller ID history entries Copy a caller ID entry to one touchPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system capacity About the answering system Auto attendant delay Auto attendant setupAuto attendant on/off Announcement Choose General OGM or Directory OGM . When Night modeDay OGM , Night OGM or Directory OGM , then Press MENU/SELECT or /SKIP Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox delay Private mailbox setupPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Remote access code Answering system setupMessage date/time Message Length Message alert Recording time Call screening Auto attendant operation Using the auto attendant OGM Auto attendant AA flow chart New message indication Answering system operationMessage playback To listen to messages in the mailbox Options during playback When a message is playing on the consoleDelete all central mailbox messages Record memo Delete all private mailbox messages Remote commands Remote accessTo remotely reach the answering system Press to play current private mailbox announcement Console display screen messages Appendix Dhcp 105 Console displays Check Network TroubleshootingMy telephone base doesn’t work at all Cannot dial out There is no dial tone Cannot make intercom calls Operation during a power failureCannot transfer outside calls Cannot join a conversation in progress Hear other calls while using my telephone My calls fade in and out while I’m using my corded handsetMy console does not ring when I receive a call My caller ID isn’t working Outgoing announcement is not clear System does not receive caller ID when on a callAuto attendant does not record messages Auto attendant announcement is not correct Answering system is recording incomplete messages Answering system does not respond to remote access commandsHave difficulty hearing messages Common cure for electronic equipment Taking care of your telephone Maintenance Industry Canada FCC part 68 and Acta Can ICES-3 A/NMB-3A FCC part What does this limited warranty cover? Limited warranty 117 Technical speciﬁcations Index Index Index