VTech erisbusinesssystem 4-line office phones main console guide

Getting started

System setup

Discovery method

Use this feature to change the connection of the console if you cannot connect an existing deskset to a newly purchased console, or when you changed to a different router. By default, the discovery method is set to Mode B.

To change the discovery method:

1.When the console is idle, press MENU/SELECT.

2.Press or to scroll to System Setup, then press MENU/SELECT or /SKIP.

Network Setup Auto set IP Set static IP >Discovery method

3.Press or to scroll to Network Setup, then press MENU/SELECT or /SKIP.

4.Press or to scroll to Discovery method, then press MENU/SELECT or /SKIP.

5.Press or to scroll between Mode A or Mode B (Default), then press MENU/SELECT or /SKIP to save the setting. To exit without making changes, press CANCEL.

Discovery method Auto set IP

Set static IP >Discovery method

Discovery method Mode A

>Mode B (Default)

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VTech erisbusinesssystem 4-line office phones main console warranty Discovery method, To change the discovery method

Contents

User’s manual Congratulations Important safety information Safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overview Flash Using menus Main menu Console screen icons REC Lights Alert tones and lightsAlert tones Introduction Planning your system There are two installation methodsMethod 1 Install the console as a system telephone Set up a new network Use the existing Ethernet wall jack Method 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close to Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the console Console installation stand-alone telephone Wall mount installation To mount the console on the wall Getting started Ethernet Switch Getting started See Console installation on pages XXX.XXX.X.X Press Select to proceed before you Connecting desksetsConsole connecting to this phone. Press Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 console Adding and registering a cordless headset To register an IS6100 cordless headset to your UP416 console Deregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the console System setup Menu settingsSet extension number To change the extension number Release extension number To release an extension number Prime line To set the prime line Line group Network setup To enable the Auto set IP To disable Auto set IP To enable Set static IP Subnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery method Network info To check the network information Telephone setup Ringer volume Ringer tone Set date/time LCD language MENU/SELECT or /SKIPTo select English, Français or Español Home area code Key tone LCD contrast Call privacy Dial modeTo turn this feature on or off Music on hold Hold reminder Set default To reset all feature settings to defaultSet phone to default settings? Press ‘SELECT’ to confirm Phone rename Customer support Line indicators Making and ending a call To make a call using the consoleTo end a call using the console Telephone operation To make a call using a corded headset To make a call using a cordless headsetOn hook dialing predialing Full-duplex speakerphone Options while on calls Switching between lines Hold To turn call privacy back on during a call To turn call privacy off during a callPress MENU/SELECT to select Call Privacy Recording a call To record a callPress MENU/SELECT to choose Start recording To stop recording To access the directory while on a call To access the call history while on a callTo access the redial list while on a call To access the one-touch memory while on a call Redial To view the 10 most recently dialed numbersTo redial a number Press Speaker or Headset To copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the number Auto-redial Join a call in progress Inviting parties using IntercomConference call To drop an outside line Call scenario Intercom Make an intercom call to an extensionAnswer an intercom call End an intercom call Call transfer Blind transfer Call transfer using intercom Transfer a call and speak to the receiving party One touch Assign a one-touch entry Screen displays Press a 1-touch key to save the number Review the one-touch entry MENU/SELECT orTo dial a one-touch entry Edit the one-touch key Delete an one-touch key Exit the directory About the directoryCapacity Create directory entries Create a new directory entry Review directory entries Search directory Search by name Delete an entry Dial, delete or edit entriesDisplay dial Edit an entry Select Console displays Number saved to 1-touch key Copy a directory entry to one touchRepeat or About the caller ID Information about caller ID with call waiting Caller ID information How the caller ID information call log works Missed new calls indicator Caller ID operationMemory match Review the caller ID information View dialing options Dial a call history entry Save a caller ID entry to the directory Press DELETE. The screen displays All calls history deleted Copy a caller ID entry to one touchTo delete all caller ID history entries On-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information About the answering system Answering system capacity Auto attendant on/off Auto attendant setupAuto attendant delay Announcement Night mode Choose General OGM or Directory OGM . WhenDay OGM , Night OGM or Directory OGM , then Press MENU/SELECT or /SKIP Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox on/off Private mailbox setupPrivate mailbox delay To play an announcement Reset announcement to default? Call intercept Message date/time Answering system setupRemote access code Message alert Message Length Call screening Recording time Using the auto attendant Auto attendant operation Auto attendant AA flow chart OGM Answering system operation New message indicationMessage playback To listen to messages in the mailbox Delete all central mailbox messages When a message is playing on the consoleOptions during playback Delete all private mailbox messages Record memo To remotely reach the answering system Remote accessRemote commands Press to play current private mailbox announcement Appendix Console display screen messages Dhcp 105 My telephone base doesn’t work at all TroubleshootingConsole displays Check Network There is no dial tone Cannot dial out Operation during a power failure Cannot make intercom callsCannot transfer outside calls Cannot join a conversation in progress My calls fade in and out while I’m using my corded handset Hear other calls while using my telephoneMy console does not ring when I receive a call My caller ID isn’t working System does not receive caller ID when on a call Outgoing announcement is not clearAuto attendant does not record messages Auto attendant announcement is not correct Have difficulty hearing messages Answering system does not respond to remote access commandsAnswering system is recording incomplete messages Common cure for electronic equipment Maintenance Taking care of your telephone FCC part 68 and Acta Industry Canada FCC part Can ICES-3 A/NMB-3A Limited warranty What does this limited warranty cover? 117 Technical speciﬁcations Index Index Index