VTech erisbusinesssystem 4-line office phones main console specs

Getting started

Installation

Install the console close to the telephone jacks, an Ethernet wall jack (if necessary), and a power outlet not controlled by a wall switch. The telephone can be placed on a flat surface or vertically mounted on the wall (pages 18-22).

TIP: If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install DSL filters between the telephone line cords and the telephone wall jacks (see page 13 or 14). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the console display - remove it before use.

For customer service or product information, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

Avoid placing the console too close to:

•Communication devices such as television sets, VCRs, or other cordless telephones.

•Excessive heat sources.

•Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

•Excessive dust sources such as a workshop or garage.

•Excessive moisture.

•Extremely low temperature.

•Mechanical vibration or shock such as on top of a washing machine or work bench.

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VTech erisbusinesssystem 4-line office phones main console warranty Installation, Avoid placing the console too close to

Contents

User’s manual Congratulations Important safety information Safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overview Flash Using menus Main menu Console screen icons REC Alert tones and lights Alert tonesLights Introduction There are two installation methods Method 1 Install the console as a system telephonePlanning your system Set up a new network Use the existing Ethernet wall jack Method 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close to Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the console Console installation stand-alone telephone Wall mount installation To mount the console on the wall Getting started Ethernet Switch Getting started See Console installation on pages Connecting desksets Console connecting to this phone. PressXXX.XXX.X.X Press Select to proceed before you Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 console Adding and registering a cordless headset To register an IS6100 cordless headset to your UP416 console Deregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the console Set extension number System setupMenu settings To change the extension number Release extension number To release an extension number Prime line To set the prime line Line group Network setup To enable the Auto set IP To disable Auto set IP To enable Set static IP Subnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery method Network info To check the network information Telephone setup Ringer volume Ringer tone Set date/time To select English, Français or LCD languageMENU/SELECT or /SKIP Español Home area code Key tone LCD contrast Dial mode To turn this feature on or offCall privacy Music on hold Hold reminder Set phone to default settings? Press ‘SELECT’ to confirm Set defaultTo reset all feature settings to default Phone rename Customer support To end a call using the console Line indicatorsMaking and ending a call To make a call using the console Telephone operation On hook dialing predialing To make a call using a corded headsetTo make a call using a cordless headset Full-duplex speakerphone Options while on calls Switching between lines Hold To turn call privacy off during a call Press MENU/SELECT to select Call PrivacyTo turn call privacy back on during a call Press MENU/SELECT to choose Start recording Recording a callTo record a call To stop recording To access the redial list while on a call To access the directory while on a callTo access the call history while on a call To access the one-touch memory while on a call To redial a number RedialTo view the 10 most recently dialed numbers Press Speaker or Headset To copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the number Auto-redial Inviting parties using Intercom Conference callJoin a call in progress To drop an outside line Call scenario Answer an intercom call IntercomMake an intercom call to an extension End an intercom call Call transfer Blind transfer Call transfer using intercom Transfer a call and speak to the receiving party One touch Assign a one-touch entry Screen displays Press a 1-touch key to save the number To dial a one-touch entry Review the one-touch entryMENU/SELECT or Edit the one-touch key Delete an one-touch key About the directory CapacityExit the directory Create directory entries Create a new directory entry Review directory entries Search directory Search by name Dial, delete or edit entries Display dialDelete an entry Edit an entry Select Copy a directory entry to one touch Repeat orConsole displays Number saved to 1-touch key About the caller ID Information about caller ID with call waiting Caller ID information How the caller ID information call log works Memory match Missed new calls indicatorCaller ID operation Review the caller ID information View dialing options Dial a call history entry Save a caller ID entry to the directory Copy a caller ID entry to one touch To delete all caller ID history entriesPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason About the answering system Answering system capacity Auto attendant setup Auto attendant delayAuto attendant on/off Announcement Day OGM , Night OGM or Directory OGM , then Night modeChoose General OGM or Directory OGM . When Press MENU/SELECT or /SKIP Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox setup Private mailbox delayPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Answering system setup Remote access codeMessage date/time Message alert Message Length Call screening Recording time Using the auto attendant Auto attendant operation Auto attendant AA flow chart OGM Message playback Answering system operationNew message indication To listen to messages in the mailbox When a message is playing on the console Options during playbackDelete all central mailbox messages Delete all private mailbox messages Record memo Remote access Remote commandsTo remotely reach the answering system Press to play current private mailbox announcement Appendix Console display screen messages Dhcp 105 Troubleshooting Console displays Check NetworkMy telephone base doesn’t work at all There is no dial tone Cannot dial out Cannot transfer outside calls Operation during a power failureCannot make intercom calls Cannot join a conversation in progress My console does not ring when I receive a call My calls fade in and out while I’m using my corded handsetHear other calls while using my telephone My caller ID isn’t working Auto attendant does not record messages System does not receive caller ID when on a callOutgoing announcement is not clear Auto attendant announcement is not correct Answering system does not respond to remote access commands Answering system is recording incomplete messagesHave difficulty hearing messages Common cure for electronic equipment Maintenance Taking care of your telephone FCC part 68 and Acta Industry Canada FCC part Can ICES-3 A/NMB-3A Limited warranty What does this limited warranty cover? 117 Technical speciﬁcations Index Index Index