VTech erisbusinesssystem 4-line office phones main console manual

Answering system

Remote access

		Press to play current private mailbox announcement.
	7	• Press 9 to record and wait for the beep before speaking.
		• Press # to stop recording.

	8	Press to stop the playing message.
	9	Press to start recording a memo.
	9	• Press # to stop recording.
		• Press # to stop recording.

	0	Press to turn the private mailbox on or off.

#Press during a message playback to delete current message.

Press during a message playback to delete all messages.

5. Hang up to end the call.

NOTES:

•If you do not enter a valid remote access code, the auto attendant announces, “The system does not recognize that extension. Please check it, and enter it again”.

•If you do not enter any remote access command after you enter the remote access menu successfully, the answering system announces, “Remote operation”. The call ends when the announcement is repeated three times.

•If the memory is full, the system announces, “Memory is full” when you try to record a memo by pressing 9. You cannot record new memo until some old messages in the mailboxes are deleted. Check the system remaining space frequently to maintain availability of space (page 95).

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VTech erisbusinesssystem 4-line office phones main console warranty Press to play current private mailbox announcement

Contents

User’s manual Congratulations Important safety information Safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overview Flash Using menus Main menu Console screen icons REC Lights Alert tones and lightsAlert tones Introduction Planning your system There are two installation methodsMethod 1 Install the console as a system telephone Set up a new network Use the existing Ethernet wall jack Method 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close to Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the console Console installation stand-alone telephone Wall mount installation To mount the console on the wall Getting started Ethernet Switch Getting started See Console installation on pages XXX.XXX.X.X Press Select to proceed before you Connecting desksetsConsole connecting to this phone. Press Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 console Adding and registering a cordless headset To register an IS6100 cordless headset to your UP416 console Deregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the console Set extension number System setupMenu settings To change the extension number Release extension number To release an extension number Prime line To set the prime line Line group Network setup To enable the Auto set IP To disable Auto set IP To enable Set static IP Subnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery method Network info To check the network information Telephone setup Ringer volume Ringer tone Set date/time To select English, Français or LCD languageMENU/SELECT or /SKIP Español Home area code Key tone LCD contrast Call privacy Dial modeTo turn this feature on or off Music on hold Hold reminder Set phone to default settings? Press ‘SELECT’ to confirm Set defaultTo reset all feature settings to default Phone rename Customer support To end a call using the console Line indicatorsMaking and ending a call To make a call using the console Telephone operation On hook dialing predialing To make a call using a corded headsetTo make a call using a cordless headset Full-duplex speakerphone Options while on calls Switching between lines Hold To turn call privacy back on during a call To turn call privacy off during a callPress MENU/SELECT to select Call Privacy Press MENU/SELECT to choose Start recording Recording a callTo record a call To stop recording To access the redial list while on a call To access the directory while on a callTo access the call history while on a call To access the one-touch memory while on a call To redial a number RedialTo view the 10 most recently dialed numbers Press Speaker or Headset To copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the number Auto-redial Join a call in progress Inviting parties using IntercomConference call To drop an outside line Call scenario Answer an intercom call IntercomMake an intercom call to an extension End an intercom call Call transfer Blind transfer Call transfer using intercom Transfer a call and speak to the receiving party One touch Assign a one-touch entry Screen displays Press a 1-touch key to save the number To dial a one-touch entry Review the one-touch entryMENU/SELECT or Edit the one-touch key Delete an one-touch key Exit the directory About the directoryCapacity Create directory entries Create a new directory entry Review directory entries Search directory Search by name Delete an entry Dial, delete or edit entriesDisplay dial Edit an entry Select Console displays Number saved to 1-touch key Copy a directory entry to one touchRepeat or About the caller ID Information about caller ID with call waiting Caller ID information How the caller ID information call log works Memory match Missed new calls indicatorCaller ID operation Review the caller ID information View dialing options Dial a call history entry Save a caller ID entry to the directory Press DELETE. The screen displays All calls history deleted Copy a caller ID entry to one touchTo delete all caller ID history entries On-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information About the answering system Answering system capacity Auto attendant on/off Auto attendant setupAuto attendant delay Announcement Day OGM , Night OGM or Directory OGM , then Night modeChoose General OGM or Directory OGM . When Press MENU/SELECT or /SKIP Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox on/off Private mailbox setupPrivate mailbox delay To play an announcement Reset announcement to default? Call intercept Message date/time Answering system setupRemote access code Message alert Message Length Call screening Recording time Using the auto attendant Auto attendant operation Auto attendant AA flow chart OGM Message playback Answering system operationNew message indication To listen to messages in the mailbox Delete all central mailbox messages When a message is playing on the consoleOptions during playback Delete all private mailbox messages Record memo To remotely reach the answering system Remote accessRemote commands Press to play current private mailbox announcement Appendix Console display screen messages Dhcp 105 My telephone base doesn’t work at all TroubleshootingConsole displays Check Network There is no dial tone Cannot dial out Cannot transfer outside calls Operation during a power failureCannot make intercom calls Cannot join a conversation in progress My console does not ring when I receive a call My calls fade in and out while I’m using my corded handsetHear other calls while using my telephone My caller ID isn’t working Auto attendant does not record messages System does not receive caller ID when on a callOutgoing announcement is not clear Auto attendant announcement is not correct Have difficulty hearing messages Answering system does not respond to remote access commandsAnswering system is recording incomplete messages Common cure for electronic equipment Maintenance Taking care of your telephone FCC part 68 and Acta Industry Canada FCC part Can ICES-3 A/NMB-3A Limited warranty What does this limited warranty cover? 117 Technical speciﬁcations Index Index Index