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VTech erisbusinesssystem 4-line office phones main console warranty Congratulations

Models: erisbusinesssystem 4-line office phones main console

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Congratulations

on your purchase of this VTech product. Before using this VTech product, please read the Important safety information.

For customer service or product information, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

Model number:	ErisBusinessSystem™ UP416
Type:	4-Line Office Phones Main Console
Serial number:
Purchase date:
Place of purchase:

Both the model and serial numbers of your VTech product can be found on the bottom of the console.

Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

Compatible with

Hearing Aid T-Coil

T

TIA-1083

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.

ErisBusinessSystem™ is a trademark of VTech Communications, Inc.

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VTech erisbusinesssystem 4-line office phones main console warranty Congratulations

Contents

User’s manual Congratulations Important safety information Safety informationEspecially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overviewFlash Using menus Main menuConsole screen icons RECLights Alert tones and lightsAlert tones Introduction Planning your system There are two installation methodsMethod 1 Install the console as a system telephone Set up a new network Use the existing Ethernet wall jackMethod 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close toConsole installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the consoleConsole installation stand-alone telephone Wall mount installation To mount the console on the wallGetting started Ethernet Switch Getting started See Console installation on pages XXX.XXX.X.X Press Select to proceed before you Connecting desksetsConsole connecting to this phone. Press Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 consoleAdding and registering a cordless headset To register an IS6100 cordless headset to your UP416 consoleDeregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the consoleSet extension number System setupMenu settings To change the extension numberRelease extension number To release an extension numberPrime line To set the prime lineLine group Network setup To enable the Auto set IPTo disable Auto set IP To enable Set static IPSubnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery methodNetwork info To check the network informationTelephone setup Ringer volumeRinger tone Set date/time To select English, Français or LCD languageMENU/SELECT or /SKIP EspañolHome area code Key tone LCD contrastCall privacy Dial modeTo turn this feature on or off Music on hold Hold reminderSet phone to default settings? Press ‘SELECT’ to confirm Set defaultTo reset all feature settings to default Phone renameCustomer support To end a call using the console Line indicatorsMaking and ending a call To make a call using the console Telephone operationOn hook dialing predialing To make a call using a corded headsetTo make a call using a cordless headset Full-duplex speakerphoneOptions while on calls Switching between lines HoldTo turn call privacy back on during a call To turn call privacy off during a callPress MENU/SELECT to select Call Privacy Press MENU/SELECT to choose Start recording Recording a callTo record a call To stop recordingTo access the redial list while on a call To access the directory while on a callTo access the call history while on a call To access the one-touch memory while on a callTo redial a number RedialTo view the 10 most recently dialed numbers Press Speaker or HeadsetTo copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the numberAuto-redial Join a call in progress Inviting parties using IntercomConference call To drop an outside line Call scenario Answer an intercom call IntercomMake an intercom call to an extension End an intercom callCall transfer Blind transferCall transfer using intercom Transfer a call and speak to the receiving partyOne touch Assign a one-touch entryScreen displays Press a 1-touch key to save the number To dial a one-touch entry Review the one-touch entryMENU/SELECT or Edit the one-touch keyDelete an one-touch key Exit the directory About the directoryCapacity Create directory entries Create a new directory entryReview directory entries Search directory Search by nameDelete an entry Dial, delete or edit entriesDisplay dial Edit an entry SelectConsole displays Number saved to 1-touch key Copy a directory entry to one touchRepeat or About the caller ID Information about caller ID with call waitingCaller ID information How the caller ID information call log worksMemory match Missed new calls indicatorCaller ID operation Review the caller ID informationView dialing options Dial a call history entrySave a caller ID entry to the directory Press DELETE. The screen displays All calls history deleted Copy a caller ID entry to one touchTo delete all caller ID history entries On-screen message Reason Reasons for missing caller ID informationReasons for missing caller ID information About the answering system Answering system capacityAuto attendant on/off Auto attendant setupAuto attendant delay Announcement Day OGM , Night OGM or Directory OGM , then Night modeChoose General OGM or Directory OGM . When Press MENU/SELECT or /SKIPSet the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox on/off Private mailbox setupPrivate mailbox delay To play an announcement Reset announcement to default? Call intercept Message date/time Answering system setupRemote access code Message alert Message LengthCall screening Recording timeUsing the auto attendant Auto attendant operationAuto attendant AA flow chart OGMMessage playback Answering system operationNew message indication To listen to messages in the mailboxDelete all central mailbox messages When a message is playing on the consoleOptions during playback Delete all private mailbox messages Record memoTo remotely reach the answering system Remote accessRemote commands Press to play current private mailbox announcement Appendix Console display screen messagesDhcp 105 My telephone base doesn’t work at all TroubleshootingConsole displays Check Network There is no dial tone Cannot dial outCannot transfer outside calls Operation during a power failureCannot make intercom calls Cannot join a conversation in progressMy console does not ring when I receive a call My calls fade in and out while I’m using my corded handsetHear other calls while using my telephone My caller ID isn’t workingAuto attendant does not record messages System does not receive caller ID when on a callOutgoing announcement is not clear Auto attendant announcement is not correctHave difficulty hearing messages Answering system does not respond to remote access commandsAnswering system is recording incomplete messages Common cure for electronic equipment Maintenance Taking care of your telephoneFCC part 68 and Acta Industry CanadaFCC part Can ICES-3 A/NMB-3ALimited warranty What does this limited warranty cover?117 Technical speciﬁcations Index Index Index