Answering system
About the answering system
The answering system of this console has two mailboxes, namely the central (auto attendant) mailbox and private mailbox.
When the auto attendant feature is turned on, it can be used to answer calls, record messages, direct incoming calls to other system extensions, or enter the remote access menu.
When the auto attendant feature is turned off and the private mailbox is turned on, you can leave messages in the private mailbox if nobody picks up the call.
Only this UP416 console can serve as an auto attendant in the telephone system and redirect incoming call to other extensions in the system.
Answering system capacity
You can record up to three outgoing announcements and a directory announcement for the auto attendant, and one announcement for the private mailbox of this console. Each announcement can be up to 150 seconds.
The maximum message recording time of the console is 60 minutes. This includes 40 minutes for the central mailbox and 20 minutes for the private mailbox. The actual recording time depends on individual message characteristics. Messages remain available for review until you delete them.
If the system memory is full, you cannot record new messages until old ones have been deleted. Check the remaining recording time frequently to maintain availability of space for incoming messages.
NOTE: You cannot record announcement when the telephone system is out of space.
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