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VTech erisbusinesssystem 4-line office phones main console warranty Customer support

Models: erisbusinesssystem 4-line office phones main console

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Telephone settings

Telephone setup

Customer support

Use this feature to display the VTech website.

1.When the console is idle, press MENU/SELECT.

2.Press or to scroll to Customer Support, then press MENU/SELECT or /SKIP.

3.Press CANCEL to return to the main menu.

businessphones.

vtech.

com

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VTech erisbusinesssystem 4-line office phones main console warranty Customer support

Contents

User’s manual Congratulations Safety information Important safety informationEspecially about cordless telephones Parts checklist Table of contents Directory Index 119 Console overview Getting startedFlash Main menu Using menusREC Console screen iconsAlert tones Alert tones and lightsLights Introduction Method 1 Install the console as a system telephone There are two installation methodsPlanning your system Use the existing Ethernet wall jack Set up a new networkMethod 2 Install the console as a stand-alone telephone Avoid placing the console too close to InstallationConsole installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number To set static IP when initially setting up the console Console installation system telephoneConsole installation stand-alone telephone To mount the console on the wall Wall mount installationGetting started Ethernet Switch Getting started See Console installation on pages Console connecting to this phone. Press Connecting desksetsXXX.XXX.X.X Press Select to proceed before you Starting To register an UP407 cordless handset to your UP416 console Adding and registering a cordless handsetTo register an IS6100 cordless headset to your UP416 console Adding and registering a cordless headsetDeregistering cordless handset and cordless headset To add a corded headset to the console Adding a corded headsetTo change the extension number System setupMenu settings Set extension numberTo release an extension number Release extension numberTo set the prime line Prime lineLine group To enable the Auto set IP Network setupTo enable Set static IP To disable Auto set IPSubnet mask XXX.XXX.X.X. Use the dialing keys to To change the discovery method Discovery methodTo check the network information Network infoRinger volume Telephone setupRinger tone Set date/time Español LCD languageMENU/SELECT or /SKIP To select English, Français orHome area code LCD contrast Key toneTo turn this feature on or off Dial modeCall privacy Hold reminder Music on holdPhone rename Set defaultTo reset all feature settings to default Set phone to default settings? Press ‘SELECT’ to confirmCustomer support Telephone operation Line indicatorsMaking and ending a call To make a call using the console To end a call using the consoleFull-duplex speakerphone To make a call using a corded headsetTo make a call using a cordless headset On hook dialing predialingOptions while on calls Hold Switching between linesPress MENU/SELECT to select Call Privacy To turn call privacy off during a callTo turn call privacy back on during a call To stop recording Recording a callTo record a call Press MENU/SELECT to choose Start recordingTo access the one-touch memory while on a call To access the directory while on a callTo access the call history while on a call To access the redial list while on a callPress Speaker or Headset RedialTo view the 10 most recently dialed numbers To redial a numberConsole displays Press a 1-touch key to save the number To copy a redial entry to one-touch memoryAuto-redial Conference call Inviting parties using IntercomJoin a call in progress To drop an outside line Call scenario End an intercom call IntercomMake an intercom call to an extension Answer an intercom callBlind transfer Call transferTransfer a call and speak to the receiving party Call transfer using intercomAssign a one-touch entry One touchScreen displays Press a 1-touch key to save the number Edit the one-touch key Review the one-touch entryMENU/SELECT or To dial a one-touch entryDelete an one-touch key Capacity About the directoryExit the directory Create a new directory entry Create directory entriesReview directory entries Search by name Search directoryDisplay dial Dial, delete or edit entriesDelete an entry Select Edit an entryRepeat or Copy a directory entry to one touchConsole displays Number saved to 1-touch key Information about caller ID with call waiting About the caller IDHow the caller ID information call log works Caller ID informationReview the caller ID information Missed new calls indicatorCaller ID operation Memory matchDial a call history entry View dialing optionsSave a caller ID entry to the directory To delete all caller ID history entries Copy a caller ID entry to one touchPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system capacity About the answering systemAuto attendant delay Auto attendant setupAuto attendant on/off Announcement Press MENU/SELECT or /SKIP Night modeChoose General OGM or Directory OGM . When Day OGM , Night OGM or Directory OGM , thenSet the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox delay Private mailbox setupPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Remote access code Answering system setupMessage date/time Message Length Message alertRecording time Call screeningAuto attendant operation Using the auto attendantOGM Auto attendant AA flow chartTo listen to messages in the mailbox Answering system operationNew message indication Message playbackOptions during playback When a message is playing on the consoleDelete all central mailbox messages Record memo Delete all private mailbox messagesRemote commands Remote accessTo remotely reach the answering system Press to play current private mailbox announcement Console display screen messages AppendixDhcp 105 Console displays Check Network TroubleshootingMy telephone base doesn’t work at all Cannot dial out There is no dial toneCannot join a conversation in progress Operation during a power failureCannot make intercom calls Cannot transfer outside callsMy caller ID isn’t working My calls fade in and out while I’m using my corded handsetHear other calls while using my telephone My console does not ring when I receive a callAuto attendant announcement is not correct System does not receive caller ID when on a callOutgoing announcement is not clear Auto attendant does not record messagesAnswering system is recording incomplete messages Answering system does not respond to remote access commandsHave difficulty hearing messages Common cure for electronic equipment Taking care of your telephone MaintenanceIndustry Canada FCC part 68 and ActaCan ICES-3 A/NMB-3A FCC partWhat does this limited warranty cover? Limited warranty117 Technical speciﬁcations Index Index Index