Answering system
Auto attendant operation
Using the auto attendant
When auto attendant is on, it automatically picks up the ringing line after the delay time you programmed (see Auto attendant delay on page 83), and
plays the appropriate auto attendant announcement. You can choose from one of the following options.
•Enter the extension number you want to call after the auto attendant announcement is played. The system plays, “Calling that extension, Please wait.”
If the private mailbox of the destination extension is off and the call is not picked up after about 45 seconds, the system announces, “That extension is not answering. Enter a new extension number, or, to leave a general message in the central mailbox, please dial 9.”
If the private mailbox on the destination extension is on and the call is not picked up after the programmed delay time (See Private mailbox delay on page 89), the extension announces, “Hello, please leave a message after the tone,” then you can record a private message in that extension mailbox.
If the private mailbox on the destination extension is on but busy, the system announces, “That extension is not answering. Enter a new extension number, or, to leave a general message in the central mailbox, please dial 9.”
•Press 9 to enter the central mailbox and leave a message.
•Press 0 to play the directory announcement. The caller can enter the desired extension number anytime during the directory announcement is being played.
•Enter the remote access code when the auto attendant announcement is being played to access the answering system remotely.
If the caller does not enter a command after about 3 seconds, the auto attendant announcement will replay. If no command is entered after about 3 seconds following the auto attendant announcement replay, the call will be dropped.
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