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VTech erisbusinesssystem 4-line office phones main console Common cure for electronic equipment

Models: erisbusinesssystem 4-line office phones main console

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Appendix

Troubleshooting

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

Common cure for electronic equipment.

If the telephone base does not seem to be responding normally, do the following (in the order listed):

1.Disconnect the power from the console.

2.Wait a few minutes.

3.Connect power to the console.

4.Wait for the console to synchronize its connection. This will take at least one minute to finish.

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VTech erisbusinesssystem 4-line office phones main console warranty Common cure for electronic equipment

Contents

User’s manual Congratulations Important safety information Safety informationEspecially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overviewFlash Using menus Main menuConsole screen icons RECAlert tones and lights Alert tonesLights Introduction There are two installation methods Method 1 Install the console as a system telephonePlanning your system Set up a new network Use the existing Ethernet wall jackMethod 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close toConsole installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the consoleConsole installation stand-alone telephone Wall mount installation To mount the console on the wallGetting started Ethernet Switch Getting started See Console installation on pages Connecting desksets Console connecting to this phone. PressXXX.XXX.X.X Press Select to proceed before you Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 consoleAdding and registering a cordless headset To register an IS6100 cordless headset to your UP416 consoleDeregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the consoleSystem setup Menu settingsSet extension number To change the extension numberRelease extension number To release an extension numberPrime line To set the prime lineLine group Network setup To enable the Auto set IPTo disable Auto set IP To enable Set static IPSubnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery methodNetwork info To check the network informationTelephone setup Ringer volumeRinger tone Set date/time LCD language MENU/SELECT or /SKIPTo select English, Français or EspañolHome area code Key tone LCD contrastDial mode To turn this feature on or offCall privacy Music on hold Hold reminderSet default To reset all feature settings to defaultSet phone to default settings? Press ‘SELECT’ to confirm Phone renameCustomer support Line indicators Making and ending a call To make a call using the consoleTo end a call using the console Telephone operationTo make a call using a corded headset To make a call using a cordless headsetOn hook dialing predialing Full-duplex speakerphoneOptions while on calls Switching between lines HoldTo turn call privacy off during a call Press MENU/SELECT to select Call PrivacyTo turn call privacy back on during a call Recording a call To record a callPress MENU/SELECT to choose Start recording To stop recordingTo access the directory while on a call To access the call history while on a callTo access the redial list while on a call To access the one-touch memory while on a callRedial To view the 10 most recently dialed numbersTo redial a number Press Speaker or HeadsetTo copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the numberAuto-redial Inviting parties using Intercom Conference callJoin a call in progress To drop an outside line Call scenario Intercom Make an intercom call to an extensionAnswer an intercom call End an intercom callCall transfer Blind transferCall transfer using intercom Transfer a call and speak to the receiving partyOne touch Assign a one-touch entryScreen displays Press a 1-touch key to save the number Review the one-touch entry MENU/SELECT orTo dial a one-touch entry Edit the one-touch keyDelete an one-touch key About the directory CapacityExit the directory Create directory entries Create a new directory entryReview directory entries Search directory Search by nameDial, delete or edit entries Display dialDelete an entry Edit an entry SelectCopy a directory entry to one touch Repeat orConsole displays Number saved to 1-touch key About the caller ID Information about caller ID with call waitingCaller ID information How the caller ID information call log worksMissed new calls indicator Caller ID operationMemory match Review the caller ID informationView dialing options Dial a call history entrySave a caller ID entry to the directory Copy a caller ID entry to one touch To delete all caller ID history entriesPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason About the answering system Answering system capacityAuto attendant setup Auto attendant delayAuto attendant on/off Announcement Night mode Choose General OGM or Directory OGM . WhenDay OGM , Night OGM or Directory OGM , then Press MENU/SELECT or /SKIPSet the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox setup Private mailbox delayPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Answering system setup Remote access codeMessage date/time Message alert Message LengthCall screening Recording timeUsing the auto attendant Auto attendant operationAuto attendant AA flow chart OGMAnswering system operation New message indicationMessage playback To listen to messages in the mailboxWhen a message is playing on the console Options during playbackDelete all central mailbox messages Delete all private mailbox messages Record memoRemote access Remote commandsTo remotely reach the answering system Press to play current private mailbox announcement Appendix Console display screen messagesDhcp 105 Troubleshooting Console displays Check NetworkMy telephone base doesn’t work at all There is no dial tone Cannot dial outOperation during a power failure Cannot make intercom callsCannot transfer outside calls Cannot join a conversation in progressMy calls fade in and out while I’m using my corded handset Hear other calls while using my telephoneMy console does not ring when I receive a call My caller ID isn’t workingSystem does not receive caller ID when on a call Outgoing announcement is not clearAuto attendant does not record messages Auto attendant announcement is not correctAnswering system does not respond to remote access commands Answering system is recording incomplete messagesHave difficulty hearing messages Common cure for electronic equipment Maintenance Taking care of your telephoneFCC part 68 and Acta Industry CanadaFCC part Can ICES-3 A/NMB-3ALimited warranty What does this limited warranty cover?117 Technical speciﬁcations Index Index Index