VTech erisbusinesssystem 4-line office phones main console manual

Getting started

Planning your system

The UP416 package includes only the console. You have to purchase UP406 deskset, UP407 cordless handset, and IS6100 cordless headset separately to expand your system.

To order them, visit our website at businessphones.vtech.com or call 1 (800) 595-9511. In Canada, please dial 1 (800) 267-7377.

There are two installation methods:

Method 1: Install the console as a system telephone so that it can be connected to UP406 desksets via your Ethernet network.

-OR-

Method 2: Install the console as a stand-alone telephone so that it can function as an independent 4-line telephone without connecting it to desksets.

Method 1: Install the console as a system telephone

You must install and set up the UP416 console first before expanding your system with UP406 deskset, UP407 cordless handset or IS6100 cordless headset.

Make sure you connect the console and all desksets to the Ethernet network. You can use the existing Ethernet wall jack to which your computer is already connected, or set up a new network. Refer to pages 11-16 for installation instructions.

		IS6100 cordless headset
	Ethernet switch/	UP407
	Router	UP407
	Router	cordless
		cordless
		handset

Phone lines

				UP407
				cordless
	UP416	console		handset
	UP416	console

UP406	deskset	UP407
		cordless
		handset

IS6100 cordless headset

IS6100 cordless headset

7

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VTech erisbusinesssystem 4-line office phones main console Planning your system, There are two installation methods

Contents

User’s manual Congratulations Safety information Important safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Console overview Getting started Flash Main menu Using menus REC Console screen icons Alert tones and lights Alert tonesLights Introduction There are two installation methods Method 1 Install the console as a system telephonePlanning your system Use the existing Ethernet wall jack Set up a new network Method 2 Install the console as a stand-alone telephone Avoid placing the console too close to Installation Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number To set static IP when initially setting up the console Console installation system telephone Console installation stand-alone telephone To mount the console on the wall Wall mount installation Getting started Ethernet Switch Getting started See Console installation on pages Connecting desksets Console connecting to this phone. PressXXX.XXX.X.X Press Select to proceed before you Starting To register an UP407 cordless handset to your UP416 console Adding and registering a cordless handset To register an IS6100 cordless headset to your UP416 console Adding and registering a cordless headset Deregistering cordless handset and cordless headset To add a corded headset to the console Adding a corded headset To change the extension number System setupMenu settings Set extension number To release an extension number Release extension number To set the prime line Prime line Line group To enable the Auto set IP Network setup To enable Set static IP To disable Auto set IP Subnet mask XXX.XXX.X.X. Use the dialing keys to To change the discovery method Discovery method To check the network information Network info Ringer volume Telephone setup Ringer tone Set date/time Español LCD languageMENU/SELECT or /SKIP To select English, Français or Home area code LCD contrast Key tone Dial mode To turn this feature on or offCall privacy Hold reminder Music on hold Phone rename Set defaultTo reset all feature settings to default Set phone to default settings? Press ‘SELECT’ to confirm Customer support Telephone operation Line indicatorsMaking and ending a call To make a call using the console To end a call using the console Full-duplex speakerphone To make a call using a corded headsetTo make a call using a cordless headset On hook dialing predialing Options while on calls Hold Switching between lines To turn call privacy off during a call Press MENU/SELECT to select Call PrivacyTo turn call privacy back on during a call To stop recording Recording a callTo record a call Press MENU/SELECT to choose Start recording To access the one-touch memory while on a call To access the directory while on a callTo access the call history while on a call To access the redial list while on a call Press Speaker or Headset RedialTo view the 10 most recently dialed numbers To redial a number Console displays Press a 1-touch key to save the number To copy a redial entry to one-touch memory Auto-redial Inviting parties using Intercom Conference callJoin a call in progress To drop an outside line Call scenario End an intercom call IntercomMake an intercom call to an extension Answer an intercom call Blind transfer Call transfer Transfer a call and speak to the receiving party Call transfer using intercom Assign a one-touch entry One touch Screen displays Press a 1-touch key to save the number Edit the one-touch key Review the one-touch entryMENU/SELECT or To dial a one-touch entry Delete an one-touch key About the directory CapacityExit the directory Create a new directory entry Create directory entries Review directory entries Search by name Search directory Dial, delete or edit entries Display dialDelete an entry Select Edit an entry Copy a directory entry to one touch Repeat orConsole displays Number saved to 1-touch key Information about caller ID with call waiting About the caller ID How the caller ID information call log works Caller ID information Review the caller ID information Missed new calls indicatorCaller ID operation Memory match Dial a call history entry View dialing options Save a caller ID entry to the directory Copy a caller ID entry to one touch To delete all caller ID history entriesPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason Answering system capacity About the answering system Auto attendant setup Auto attendant delayAuto attendant on/off Announcement Press MENU/SELECT or /SKIP Night modeChoose General OGM or Directory OGM . When Day OGM , Night OGM or Directory OGM , then Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox setup Private mailbox delayPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Answering system setup Remote access codeMessage date/time Message Length Message alert Recording time Call screening Auto attendant operation Using the auto attendant OGM Auto attendant AA flow chart To listen to messages in the mailbox Answering system operationNew message indication Message playback When a message is playing on the console Options during playbackDelete all central mailbox messages Record memo Delete all private mailbox messages Remote access Remote commandsTo remotely reach the answering system Press to play current private mailbox announcement Console display screen messages Appendix Dhcp 105 Troubleshooting Console displays Check NetworkMy telephone base doesn’t work at all Cannot dial out There is no dial tone Cannot join a conversation in progress Operation during a power failureCannot make intercom calls Cannot transfer outside calls My caller ID isn’t working My calls fade in and out while I’m using my corded handsetHear other calls while using my telephone My console does not ring when I receive a call Auto attendant announcement is not correct System does not receive caller ID when on a callOutgoing announcement is not clear Auto attendant does not record messages Answering system does not respond to remote access commands Answering system is recording incomplete messagesHave difficulty hearing messages Common cure for electronic equipment Taking care of your telephone Maintenance Industry Canada FCC part 68 and Acta Can ICES-3 A/NMB-3A FCC part What does this limited warranty cover? Limited warranty 117 Technical speciﬁcations Index Index Index