VTech erisbusinesssystem 4-line office phones main console guide

Answering system

Auto attendant setup

Set the start and end time of auto attendant announcement

When the night mode is turned on, you can set the start and end time of the Day OGM and Night OGM.

1.When the console is idle, press ANS SYS.

2.Press or to scroll to Auto Attendant, then press MENU/SELECT or /SKIP.

3.Press or to scroll to Announcement, then press MENU/SELECT or /SKIP.

4.Press or to choose Day OGM or Night OGM, then press MENU/SELECT or /SKIP.

5.Press or to scroll to Start/End Time, then press MENU/SELECT or /SKIP.

6.Press or to scroll to the item you want to edit, and press the dialing keys to enter the correct digit.

7.Press /REPEAT or /SKIP to select AM or PM.

8.Press MENU/SELECT to save the setting.

Day OGM

>Start/End Time

Play

Record

Reset

Day OGM

>Start time 09:00 AM

End time 06:00 PM

The end time of the Night OGM will be applied to the

start time of the Day OGM with one minute offset. For example, if Night OGM is set to end at 07:00 AM,

the Day OGM will start at 07:01 AM. Similarly, the end time of the Day OGM will be applied to the start time of the Night OGM with one minute offset.

86

Image 94

VTech erisbusinesssystem 4-line office phones main console Set the start and end time of auto attendant announcement

Contents

User’s manual Congratulations Important safety information Safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overview Flash Using menus Main menu Console screen icons REC Alert tones Alert tones and lightsLights Introduction Method 1 Install the console as a system telephone There are two installation methodsPlanning your system Set up a new network Use the existing Ethernet wall jack Method 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close to Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the console Console installation stand-alone telephone Wall mount installation To mount the console on the wall Getting started Ethernet Switch Getting started See Console installation on pages Console connecting to this phone. Press Connecting desksetsXXX.XXX.X.X Press Select to proceed before you Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 console Adding and registering a cordless headset To register an IS6100 cordless headset to your UP416 console Deregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the console Set extension number System setupMenu settings To change the extension number Release extension number To release an extension number Prime line To set the prime line Line group Network setup To enable the Auto set IP To disable Auto set IP To enable Set static IP Subnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery method Network info To check the network information Telephone setup Ringer volume Ringer tone Set date/time To select English, Français or LCD languageMENU/SELECT or /SKIP Español Home area code Key tone LCD contrast To turn this feature on or off Dial modeCall privacy Music on hold Hold reminder Set phone to default settings? Press ‘SELECT’ to confirm Set defaultTo reset all feature settings to default Phone rename Customer support To end a call using the console Line indicatorsMaking and ending a call To make a call using the console Telephone operation On hook dialing predialing To make a call using a corded headsetTo make a call using a cordless headset Full-duplex speakerphone Options while on calls Switching between lines Hold Press MENU/SELECT to select Call Privacy To turn call privacy off during a callTo turn call privacy back on during a call Press MENU/SELECT to choose Start recording Recording a callTo record a call To stop recording To access the redial list while on a call To access the directory while on a callTo access the call history while on a call To access the one-touch memory while on a call To redial a number RedialTo view the 10 most recently dialed numbers Press Speaker or Headset To copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the number Auto-redial Conference call Inviting parties using IntercomJoin a call in progress To drop an outside line Call scenario Answer an intercom call IntercomMake an intercom call to an extension End an intercom call Call transfer Blind transfer Call transfer using intercom Transfer a call and speak to the receiving party One touch Assign a one-touch entry Screen displays Press a 1-touch key to save the number To dial a one-touch entry Review the one-touch entryMENU/SELECT or Edit the one-touch key Delete an one-touch key Capacity About the directoryExit the directory Create directory entries Create a new directory entry Review directory entries Search directory Search by name Display dial Dial, delete or edit entriesDelete an entry Edit an entry Select Repeat or Copy a directory entry to one touchConsole displays Number saved to 1-touch key About the caller ID Information about caller ID with call waiting Caller ID information How the caller ID information call log works Memory match Missed new calls indicatorCaller ID operation Review the caller ID information View dialing options Dial a call history entry Save a caller ID entry to the directory To delete all caller ID history entries Copy a caller ID entry to one touchPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason About the answering system Answering system capacity Auto attendant delay Auto attendant setupAuto attendant on/off Announcement Day OGM , Night OGM or Directory OGM , then Night modeChoose General OGM or Directory OGM . When Press MENU/SELECT or /SKIP Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox delay Private mailbox setupPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Remote access code Answering system setupMessage date/time Message alert Message Length Call screening Recording time Using the auto attendant Auto attendant operation Auto attendant AA flow chart OGM Message playback Answering system operationNew message indication To listen to messages in the mailbox Options during playback When a message is playing on the consoleDelete all central mailbox messages Delete all private mailbox messages Record memo Remote commands Remote accessTo remotely reach the answering system Press to play current private mailbox announcement Appendix Console display screen messages Dhcp 105 Console displays Check Network TroubleshootingMy telephone base doesn’t work at all There is no dial tone Cannot dial out Cannot transfer outside calls Operation during a power failureCannot make intercom calls Cannot join a conversation in progress My console does not ring when I receive a call My calls fade in and out while I’m using my corded handsetHear other calls while using my telephone My caller ID isn’t working Auto attendant does not record messages System does not receive caller ID when on a callOutgoing announcement is not clear Auto attendant announcement is not correct Answering system is recording incomplete messages Answering system does not respond to remote access commandsHave difficulty hearing messages Common cure for electronic equipment Maintenance Taking care of your telephone FCC part 68 and Acta Industry Canada FCC part Can ICES-3 A/NMB-3A Limited warranty What does this limited warranty cover? 117 Technical speciﬁcations Index Index Index