VTech erisbusinesssystem 4-line office phones main console manual

Answering system

Private mailbox setup

Call intercept

When a caller is leaving a message on your private mailbox, you can stop the recording and talk to the caller by pressing the corresponding line key (LINE 1-LINE 4). Choose whether private incoming messages can be intercepted by the console during recording.

1.When the console is idle, press ANS SYS.

2.Press or to scroll to Private Mailbox, then press MENU/SELECT or /SKIP.

3.Press or to scroll to Call Intercept, then press MENU/SELECT or /SKIP.

4.Press or to choose On or Off.

5.Press MENU/SELECT to save the setting and return to

the previous menu. To exit without making changes, press CANCEL.

Private Mailbox Priv MB ON/OFF Priv MB Delay Announcement Delete all msgs Record Memo

>Call Intercept

Call Intercept >On

Off

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VTech erisbusinesssystem 4-line office phones main console warranty Call intercept

Contents

User’s manual Congratulations Important safety information Safety information Especially about cordless telephones Parts checklist Table of contents Directory Index 119 Getting started Console overview Flash Using menus Main menu Console screen icons REC Alert tones Alert tones and lightsLights Introduction Method 1 Install the console as a system telephone There are two installation methodsPlanning your system Set up a new network Use the existing Ethernet wall jack Method 2 Install the console as a stand-alone telephone Installation Avoid placing the console too close to Console installation Getting started Option 1 Connect to four single-line wall jacks Option 2 Connect to two 2-line wall jacks To set an extension number Console installation system telephone To set static IP when initially setting up the console Console installation stand-alone telephone Wall mount installation To mount the console on the wall Getting started Ethernet Switch Getting started See Console installation on pages Console connecting to this phone. Press Connecting desksetsXXX.XXX.X.X Press Select to proceed before you Starting Adding and registering a cordless handset To register an UP407 cordless handset to your UP416 console Adding and registering a cordless headset To register an IS6100 cordless headset to your UP416 console Deregistering cordless handset and cordless headset Adding a corded headset To add a corded headset to the console System setup Menu settingsSet extension number To change the extension number Release extension number To release an extension number Prime line To set the prime line Line group Network setup To enable the Auto set IP To disable Auto set IP To enable Set static IP Subnet mask XXX.XXX.X.X. Use the dialing keys to Discovery method To change the discovery method Network info To check the network information Telephone setup Ringer volume Ringer tone Set date/time LCD language MENU/SELECT or /SKIPTo select English, Français or Español Home area code Key tone LCD contrast To turn this feature on or off Dial modeCall privacy Music on hold Hold reminder Set default To reset all feature settings to defaultSet phone to default settings? Press ‘SELECT’ to confirm Phone rename Customer support Line indicators Making and ending a call To make a call using the consoleTo end a call using the console Telephone operation To make a call using a corded headset To make a call using a cordless headsetOn hook dialing predialing Full-duplex speakerphone Options while on calls Switching between lines Hold Press MENU/SELECT to select Call Privacy To turn call privacy off during a callTo turn call privacy back on during a call Recording a call To record a callPress MENU/SELECT to choose Start recording To stop recording To access the directory while on a call To access the call history while on a callTo access the redial list while on a call To access the one-touch memory while on a call Redial To view the 10 most recently dialed numbersTo redial a number Press Speaker or Headset To copy a redial entry to one-touch memory Console displays Press a 1-touch key to save the number Auto-redial Conference call Inviting parties using IntercomJoin a call in progress To drop an outside line Call scenario Intercom Make an intercom call to an extensionAnswer an intercom call End an intercom call Call transfer Blind transfer Call transfer using intercom Transfer a call and speak to the receiving party One touch Assign a one-touch entry Screen displays Press a 1-touch key to save the number Review the one-touch entry MENU/SELECT orTo dial a one-touch entry Edit the one-touch key Delete an one-touch key Capacity About the directoryExit the directory Create directory entries Create a new directory entry Review directory entries Search directory Search by name Display dial Dial, delete or edit entriesDelete an entry Edit an entry Select Repeat or Copy a directory entry to one touchConsole displays Number saved to 1-touch key About the caller ID Information about caller ID with call waiting Caller ID information How the caller ID information call log works Missed new calls indicator Caller ID operationMemory match Review the caller ID information View dialing options Dial a call history entry Save a caller ID entry to the directory To delete all caller ID history entries Copy a caller ID entry to one touchPress DELETE. The screen displays All calls history deleted Reasons for missing caller ID information Reasons for missing caller ID informationOn-screen message Reason About the answering system Answering system capacity Auto attendant delay Auto attendant setupAuto attendant on/off Announcement Night mode Choose General OGM or Directory OGM . WhenDay OGM , Night OGM or Directory OGM , then Press MENU/SELECT or /SKIP Set the start and end time of auto attendant announcement To default announcement? Reset auto attendant Private mailbox delay Private mailbox setupPrivate mailbox on/off To play an announcement Reset announcement to default? Call intercept Remote access code Answering system setupMessage date/time Message alert Message Length Call screening Recording time Using the auto attendant Auto attendant operation Auto attendant AA flow chart OGM Answering system operation New message indicationMessage playback To listen to messages in the mailbox Options during playback When a message is playing on the consoleDelete all central mailbox messages Delete all private mailbox messages Record memo Remote commands Remote accessTo remotely reach the answering system Press to play current private mailbox announcement Appendix Console display screen messages Dhcp 105 Console displays Check Network TroubleshootingMy telephone base doesn’t work at all There is no dial tone Cannot dial out Operation during a power failure Cannot make intercom callsCannot transfer outside calls Cannot join a conversation in progress My calls fade in and out while I’m using my corded handset Hear other calls while using my telephoneMy console does not ring when I receive a call My caller ID isn’t working System does not receive caller ID when on a call Outgoing announcement is not clearAuto attendant does not record messages Auto attendant announcement is not correct Answering system is recording incomplete messages Answering system does not respond to remote access commandsHave difficulty hearing messages Common cure for electronic equipment Maintenance Taking care of your telephone FCC part 68 and Acta Industry Canada FCC part Can ICES-3 A/NMB-3A Limited warranty What does this limited warranty cover? 117 Technical speciﬁcations Index Index Index