T r o u b l e s h o o t i n g
Control Panel Messages
Table 6.3 lists Control Panel messages related to printer operation. For each message, the table provides the cause of the message, the indicator light status and advice on what to do. The messages are listed in alphabetical order.
Table 6.3 | Control Panel messages |
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Message |
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| Description/Corrective Action |
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A4 |
| A paper tray is loaded with A4 paper. | |
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| Media status is indicated in the display as UPPER/LOWER, indicating status of | |
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| upper tray and lower tray. For example: A4/PO indicates that the upper tray is | |
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| loaded with A4 paper and the lower tray is out of paper. | |
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| The On Line light remains on. | |
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| ACTION: | None. |
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Auto |
| The printer is set to automatic emulation switching between PCL 5e and PS2. The On | |
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| Line light remains on. | |
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| ACTION: | None. |
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Cover Open | A cover or the Photoconductor / Drum is not correctly fitted. The Error light remains | ||
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| on. |
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| ACTION: Close all the covers. | |
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Data Clear | Data in the printer is being cleared. The On Line light remains on. | ||
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| ACTION: | None. |
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Data Loss Error | The data is too complex to be processed at operating speed. Page ejects without | ||
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| printing. The Error light remains on. | |
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| ACTION: Press the ENTER key. Normal printing begins with the next page. | |
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Data Memory Full | Printer memory cannot handle the amount of data for the present page. The Error light | ||
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| remains on. |
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| ACTION: | Press the ENTER key. Cancel the print job from the computer side. The |
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| remaining pages of this print job may not print properly. The next job will |
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| print normally. |
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Drum Near End | The Photoconductor / Drum is nearing the end of its rated life. The Supply light | ||
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| remains on. |
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| ACTION: | Order a new Photoconductor / Drum. |
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| Table 6.3 Page 1 of 3 |
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C h a p t e r 6 : T r o u b l e s h o o t i n g ❖
