P a p e r J a m s
From Under the Top Cover
1 Open the top cover.
2 If you see a misfed sheet of paper, remove it as carefully as you can, pulling it straight up and out.
If you tear the paper, be sure to remove all of the pieces.
If you cannot get the paper completely out, do not try to remove it because it may have loose toner on it. Instead, close the cover and try the procedure “From Under the Front Cover,” below.
3 When you have completely cleared the jam, close the cover.
The printer will then resume the print job.
From Under the Front Cover
1 Open the front cover.
2 If you see a misfed sheet of paper, remove it as carefully as you can, pulling it straight up and out.
If you tear the paper, be sure to remove all of the pieces. Also, the paper may have loose toner on it.
If you cannot get the paper completely out, do not try to remove it because it may have loose toner on it. Instead, close the cover and try the procedure “From Under the Top Cover,” above.
3 When you have completely cleared the jam, close the cover.
The printer will then resume the print job.
C h a p t e r 6 : T r o u b l e s h o o t i n g ❖
