I n t e r O p e r a t i o n P r o b l e m s

P r i n t e r O p e r a t i o n P r o b l e m s

Table 6.1	Printer operation problems (continued)

Problem		Probable Cause	Remedy

Print data not received

Write Error Fault message		Bad cable.	Check the interface cable connections. Test
displayed.			your cable by using it with another printer that
			you know works. Test your printer after
			connecting it with another cable that you know
			works.

		Printer not on-line.	Check if the printer is on-line. A printer error
			other than PAPER OUT may have set the
			printer off-line. Check the printer display
			panel.

Time Out Error message		Time out error.	Increase the time for I/O time-out in the
displayed.			computer software.
			If the problem occurs when printing from
			DOS, try adding a Mode command to your
			computer’s AUTOEXEC.BAT file. It can be
			put on its own on a single line after the PATH
			statement:
			If you are using a parallel interface, add:
			MODE LPT1:,,P
			If you are using a serial interface, add (for
			example):
			MODE COM1: 9600,N,8,1,P
			MODE LPT1:COM1

			Table 6.1 Page 2 of 5