Xerox 4512N manual Problem Probable Cause Remedy

			P r i n t e r O p e r a t i o n P r o b l e m s
Table 6.1	Printer operation problems (continued)
Problem		Probable Cause	Remedy
Printing Errors
Print job stalled.		End of page code not received.	If a long time elapses before a page prints and
			the DATA indicator continues flashing, the
			printer has probably stalled. Press the On Line
			key and then the Form Feed key.
Full pages do not print.		Job prematurely terminated.	Check that all the data was received from the
			computer. If an application was exited before
			the data was sent, the computer may not have
			sent the complete file data. The data file may
			also have been corrupted before transmission.
			If you cancel a print job from the computer,
			partially printed pages may be produced.
		Pages too complex (data loss	Try simplifying the file by using fewer
		error).	characters per line. Turn on page protection
			and try to print the file again.
			Install more memory if you want to print
			complex files.
		Too many fonts transferred to	Clearing soft fonts will free up memory. When
		printer (data memory full error).	printing without additional memory, avoid
			using too many soft fonts and macros.
			Lowering the resolution to 300 dpi will also
			reduce the memory requirements of a print job.
			If you are getting a lot of memory error
			messages, install more memory.
		Interface cable faulty.	Reseat the connectors at both the printer and
			the computer ends. Check the cable by using it
			with another printer.
		Software application sending	To check if the application is causing the
		wrong data.	problem, print plain text from DOS with the
			Copy command or redirection, e.g.:
			C:\copy filename.txt LPT1:
			or
			C:\dir >prn
			Table 6.1 Page 3 of 5

C h a p t e r 6 : T r o u b l e s h o o t i n g ❖ 6-5