P a p e r J a m s
Clearing the Jam Search for the jammed paper, starting with the paper trays, then under
the top cover, then under the front cover.
Be careful not to touch any of the components inside the printer when removing jammed paper. They may be very hot.
Also, jammed paper may have loose toner on it and should therefore Caution be handled carefully.
From the Paper Tray(s)
1 If you know which tray was feeding paper, open that tray first. If not, begin with the lower tray. Open the tray part way and look inside.
2 If you see a misfed sheet of paper (out of alignment or loose in the tray), remove it as carefully as you can.
If you tear the paper, be sure to remove all of the pieces.
3 If the paper has been partially fed from the lower tray to the upper tray, open the upper tray and try to remove the paper from there.
If a length of paper has already been fed up into the printer, do not try to remove it because the paper will have loose toner on it. Instead, close the paper tray(s) and go to “From Under the Top Cover” (page
4 When you have completely cleared the jam, push the tray(s) back in.
The printer will then resume the print job
