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DocuPrint C20/NC20 User Guide
Models:
C20
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Troubleshooting
Specifications
Install
Error codes
Administrator Guide
Maintenance
Printer Problems
Job Menu Reset Printer
Printing Menu Settings
Cleaning Your Printer
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DocuPrint C20/NC20 User Guide
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Contents
Xerox DocuPrint C20/NC20 Color Ink Jet Printer
Version
Safety Information
USA
Contents
Loading Print Media
Certifications
Appendix C Printer Options
Safety Notes
Electrical Safety
Electrical Safety
Maintenance Safety
Operational Safety
Vi DocuPrint C20/NC20 User Guide
Operational Safety
Viii DocuPrint C20/NC20 User Guide
Getting to Know Your Printer
Introduction
Printer Features
Print Speed Resolution
Printer Features
Printer Features
Wfwg DLC/LLC
Color Matching Systems
Printer Driver Software
Printer Components
Rear View
Printer Components
Connection Interface Area
Front Cover
Output bin unit
Print Cartridge Components
Print cartridge components
DocuPrint Documentation
Printed Documentation
Electronic Documentation
DocuPrint Documentation
DocuPrint Documentation
DocuPrint C20/NC20 User Guide
Loading Print Media
Introduction
Selecting Paper
Paper Selection Guidelines
DocuPrint C20/NC20 Paper Recommendations
Loading Paper
Using the Standard Input Tray
To Load the Standard Input Tray
Loading Paper
Lower the output bin
Using the Manual Feed Slot
To Load the Manual Feed Slot
Send your job to print
To Load Tray
Use the paper length indicators printed on the top
Send your job to print
Tray Linking
Paper Source
Printing Multiple Jobs
Changing
Paper Source Manual Env
Paper Source Tray1
Paper Source Manual Paper
Load Manual Plain Paper
Load Manual Plain Envelopes
Using Letterhead
Paper Source Place Print Place Leading Side Edge
DocuPrint C20/NC20 User Guide
Printing
DocuPrint C20/NC20 Menu Map
DocuPrint C20/NC20 Printer Drivers
Environment Printer Driver
Driver Features Installing CentreWare DP Printer Drivers
Using the Control Panel
Control Panel Features
DocuPrint C20/NC20 Control Panel
Busy PCL Supplies
Control Panel Display
Busy PCL
Menus
Such as Supplies Menu or Job Menu
Using the Control Keys
Control Key Function
Control Key Function
Selects the menu item shown on the second
DocuPrint C20/NC20 Menu Map
DocuPrint C20/NC20 Menu Map
Parallel Menu Serial Menu
Printing Menu Settings
Tests Menu
Printing Menu Settings
Tests Menu Print Menus
Supplies Menu or Job Menu
Changing Printer Settings
Menu
Saved
DocuPrint C20/NC20 User Guide
Maintaining the Printer
Replacing the Print Cartridges
Message Description
Tests Menu Change Cartridge
Cartridge Carrier
To Position the Print
Change Print Cartridge
To Replace
Print Cartridges
Go to the procedure To Install Print Cartridges
To Install Print Cartridges
Cartridge Type Cartridge Carrier Slot
Left Cart Type
Not Changed
New Standard
Old Hi Capacity
Right Cart Type
Go to the procedure To Align the Print Cartridges
To Align the Print Cartridges
Print cartridge alignment pattern
To Change the Alignment Value
Test a Alignment =5
Tests Menu Align Cartridges
Printing Alignment
Cleaning Your Printer
Cleaning the Printheads
Tests Menu Clean Heads
Tests Menu Cleaning Heads
Cleaning Your Printer
Wiping Printheads
Position. See the section To Position the Print Cartridge
Counter, see To Align the Print Cartridges
Cleaning the Cartridge Carrier
Counter, see the section To Align the Print Cartridges
Storing Print Cartridges
Troubleshooting
Printer Problems
Printer Operation Problems
Problem Action
Described in Loading Print Media
Printer Problems
Maintaining the Printer for more information
Print Quality Problems
System Administrator Guide for more information
Printer for more information
Paper Jams
What Causes a Paper Jam?
Paper Jams
Possible Paper Jam Areas
Printer Components and Jam Areas
Paper Jams
To Clear a Jam in the Input Tray
To Clear a Jam Manual Feed Slot
To Clear a Jam in the Output Bin
To Clear a Jam Tray
Cart Missing
Common Error Messages
Color Print
Black Print
Memory Full
Insufficient
Collation Memory
Paper Jam
Service
Cartridge Low
Messages
Change tray
Tray
Load tray
Load Manual
Job Menu
To Cancel the Current Print Job
Job Menu Cancel Job
To Reset the Printer Cancel Print Job
Job Menu Reset Printer
DocuPrint C20/NC20 User Guide
Printer Specifications
Feature Description
Appendix a Printer Specifications A-3
DocuPrint C20/NC20 User Guide
Certifications
Without an External Ethernet Adapter Installed
Electronic Emission Notices
Appendix B Certifications B-3
Industry Canada Compliance Statement
With an External Ethernet Adapter Installed
Industry Canada Compliance Statement
United Kingdom Telecommunications Act
Energy Star
Printer Options
Printer Options
Installing Printer Options
Go to
Printer Memory
Accessing the System Board from the Front
Installing Printer
Memory
You can hear the memory option click into place
Closing the System Board from the Front
Accessing the System Board from the Rear
Flash Memory
Flash Memory
To install a flash memory option
Memory Simm
You can hear the memory Simm click into place
Closing the System Board from the Rear
Administrator Guide
External Ethernet Adapter
Installing the External Ethernet Adapter
To install the External Ethernet Adapter
Installing the Tri-Port Interface Card
Tri-Port Interface Card
Infrared Adapter
Infrared Adapter
Using
Infrared Adapter
Hard Disk
Installing
Hard Disk
Option Card Installation
Accessing the System Board from the Right
Installing an Option Card
Appendix C Printer Options C-23
Closing the System Board from the Right
Installing Paper Tray
Input Tray
Paper tray fits straight into the back of the printer
Attaching Paper Support
DocuPrint C20/NC20 User Guide
Index
Job 5-24
Opening 1-12,2-6,2-10,2-12
See Installation, Options
Numerics
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