Hughes DW4020 manual

Contents

Main Page Page Page Contents About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Chapter 2 Installing the indoor equipment . . . . . . . . . . . . . . . . . . . .5 vi Appendix B The Internet and the DW4020 . . . . . . . . . . . . . . . . . . . .71 Appendix C Installing the DW4020 Manually . . . . . . . . . . . . . . . . . .77 viii Important safety information Page About this document Scope and audience A udience pr ofile Organization and updates xii Con ventions Revision record Related publications Chapter 1 Introduction DW4020 purpose and components 2 Characteristics and identification of equipment . 4 Chapter 2 Installing the indoor equipment System pre- installati on Installation PC requirements Customer installation requirements 6 Two DW4020 installation methods Summary of DW4020 installation process Antenna installation Page 8 Installing DIRECWAY installation software on installer laptop Install ing the so ftware Page Installing the system using a modem 12 The po wer suppl y Assembling the components, modem installation method Page Page 16 Connect Ethernet, power up, and read the Gateway LED display 18 Obtain IP address and test Ethernet connection The modems LEDs Page 20 Ethernet por t LEDs Running the DW4020 installation software, commissioning, and registering the customer 22 Page 24 Page Page P ost-commissioni ng P eak the sat ellite si gnal 28 Page 30 Connect to customer computer and confirm surfing If the customer cannot surf Page Chapter 3 The User Interface 34 How to access the User Interface The Home screen 36 The System Status indicator T ransmit Status messa ges 38 Note: Remember that IRU refers to the receive modem, and that ITU refers to the transmit modem. 1031484-0001 Revision 2 39 detecting a signal or is not locked to the correct network range because it cannot communicate with the Network Operations Center 40 1031484-0001 Revision 2 41 Figure 36: DW4020 connections 42 Recei ve Status messages Table 7: Receive code (RxCode) messages and corrective actions 1031484-0001 Revision 2 43 Receive Sta tistics Table 7: Receive code (RxCode) messages and corrective actions the receive modem is processing frames. It contains the following fields. See Figure 37. Click on messages. Click on a receive status message to learn more about it. 44 T ransmit Stati stics System Inf ormati on 46 The Connectivity Test Menu Network Operations Center (NOC) Connectivity 48 Internet Connectivity The Firewall Menu The Sett ings Menu Page The Help Menu Table 8: Port numbers and protocols Page Chapter 4 DW4020 LEDs and troubleshooting The D W4020 LEDs 54 D W4020 LEDs status Normal operation, no transmit or receive Normal operation, data being sent and received Problem: receive modem READY LED not on 56 Transmit modem READY LED not lit 58 Gate wa y LEDs not lit Gateway LEDs flash, receive modem READY LED off or flashing 60 LED blinking indicating status codes Table 9: Receive modem READY LED blink patterns Chapter 4 DW4020 LEDs and troubleshooting 1031484-0001 Revision 2 61 62 Ethernet port LEDs Glossary D I E G H 64 L N T P R Page Page Abbreviations and Acronyms Page Appendix A Lat/Long Decimals to Minutes Table Appendix A Lat/Long Decimals to Minutes Table 70 Right of Decimal Minutes Right of Decimal Minutes Right of Decimal Minutes Appendix B The Internet and the DW4020 Internet protocol (IP) and transmission control protocol (TCP) T u rbo Int ranet 72 IP addressing and the DW4020 Page 74 Priv ate IP addresse s T ypes of hosts Priv ate addres s space Private IP addressing and DW4020 customers 76 DW4020s provide connections Subnet m ask Appendix C Installing the DW4020 Manually Items needed for installation 78 The po wer suppl y Assembling the components Page Page 82 Page 84 Powering up and reading the DW4020 LED display 86 The D W4020 LEDs D W4020 LEDs status Normal operation, no transmit or receive 88 Normal operation, data being sent and received Problem: receive modem READY LED not on Page 90 Transmit modem READY LED not lit Gate wa y LEDs not lit 92 Gateway LEDs flash, receive modem READY LED off or flashing LED blinking indicating status codes Appendix C Installing the DW4020 Manually 1031484-0001 Revision 2 93 blinking. The blink patterns are described below for your information. Table 14: Receive modem READY LED blink patterns 94 Ethernet port LEDs Communicating with the Gateway through the serial port Connecting the Gateway and laptop Configuring Hyperterminal or terminal emulation program 96 Page 98 5. Press ENTER to display the Main Menu shown in Figure 77. 100 Configuring Boot Parameters 102 The Installation Menu 104 Page 106 Page 108 Verifying software download Page 110 DW4020 status information via the serial port Verifying correct DW4020 operation Displaying traffic statis tics Displa ying P EP statistic s Interface Statistics submenu enter G to select Display PEP 112 The Final T est Menu Other op tions Appendix D Configuring the installer laptop for IP addressing Windows 98SE and ME 114 Page 116 Windows 2000 Page 118 Windo ws XP Page Page Appendix E Installation checklist Installation summary and checklist Page Index A B C D 124 S T U V