6.Enter c to display the Satellite Interface Statistics menu (see Figure 78).

Figure 78: Satellite Interface Statistics menu with Display

Satellite Interface Serial Number displayed

7.Enter c to display the satellite interface serial number (see Figure 78).

If the electronic serial number is different from the barcode receive modem serial number, call the installer hotline for the DW4020 series and request the serial number be corrected. You must supply the Site/Master account number that can be found on the work order. Also observe all cautions in the Caution box below.

8.Enter Z to return to the Main Menu.

CAUTION

You must confirm the receive modem electronic serial number through the serial connection using Hyperterminal when configuring the DW4020.

If the electronic serial number is different from the barcode receive modem serial number, call the installer hotline for the DW4020 series and request the serial number be corrected. You must supply the Site/Master account number that can be found on the work order.

Do not use any other receive modem at the site unless instructed by HNS personnel. If the wrong modem is brought to the pre-configured site, delays can occur due to re-configuration issues in the NOC.

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Appendix C • Installing the DW4020 Manually 1031484-0001 Revision 2

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