Hughes DW4020 manual User Interface

Chapter 3

The User Interface

In the Version 1.0 software, DW4020 status information was available on menus accessed through the serial port via Hyperterminal. In the Version 2.0 software, a browser-based User Interface provides information about system status, system configuration, online documentation, and firewall configuration. Access it if the DW4020 doesn’t seem to be functioning properly, to find system information for configuring networks, or to check system performance. Clicking on items highlighted in blue displays help information or other documentation.

Note: The information about the DW4020 User Interface in this manual is the same as that in the DW4020 User Guide (HNS 1032564-0001 Rev A). Each DW4020’s software is updated periodically via satellite link. The updates should be reflected in User Interface Help if they are not documented in the User Guide or in this manual. Always refer to User Interface Help and the latest revision of the User Guide, as well as this manual, for the latest information about the User Interface and DW4020 software.

If at any time you are unable to access the User Interface, take the steps below:

•Make sure the Gateway is powered up. The STATUS and READY LEDs should be lit continuously. If they are not, power cycle the DW4020 by unplugging the power cord from the wall outlet or surge protector, waiting 10 seconds, and plugging it back in. Refer to the Chapter 5 Troubleshooting for more information.

•If the User Interface is still not accessible, check the Ethernet cable connection from the computer to the DW4020. Check that the power adapter is securely attached to the receive modem and Gateway. Also check the computer’s network configuration.

•If the User Interface is still not available, contact technical support.

Chapter 3 • The User Interface 1031484-0001 Revision 2

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