Installing DIRECWAY installation software on installer laptop
The installation software for the DW4020 is on a CD. The software will enable you to register DW4020 customers. You need a receive modem (IRU) to install the software on your installer laptop PC.
Do not confuse the installation software with the software that is downloaded to the Gateway via satellite during registration. The DW4020 installation software enables you to register customers and configure the DW4020 for operation. The software that actually operates the DW4020 is downloaded during registration.
It is important to understand that there are three service options: consumer, small office/home office, and enterprise. Each option has its own registration server that appears in the Websetup Welcome screen when you start Websetup to register a customer. You must be careful to choose the correct option. If in doubt consult the work order.
For example, if you are installing a DW4020 for a SOHO customer, you would
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