•Number of Failed Transmissions- number of times the ITU failed to transmit data.
•Number of Packets Submitted for Transmission- number of packets submitted to the transmit modem.
Figure 38: Transmit Statistics screen
System Information
The System Information screen displays a number of fields. While all the information may be useful at some time, the most important is discussed below.
Note: Print the System Information screen and give it to the customer. It will be helpful should they need to call Customer Care and not be able to access the User Interface.
•Gateway section
–Commissioned - displays whether the DW4020 is commissioned.
–IP Address - use this as the default Gateway on the computers connected to the DW4020.
–Subnet Mask - use this as the default Gateway on the computers connected to the DW4020.
•Indoor Receive Unit (Receive Modem) section
–Serial number - needed to identify customer’s receive modem when troubleshooting.
•Satellite Transponder section
Chapter 3 • The User Interface
45
