Hughes DW4020 manual Welcome screen choose proper registration server

Running the DW4020 installation software, commissioning, and registering the customer

The DW4020 installer’s computer software is basically DIRECWAY 4.0 software with some functions, such as interacting with a browser, removed. It is used to run Websetup and commission the customer.

There are three registration servers, one each for consumer, small office/home office, and enterprise. Before you select the registration server, check the work order and confirm which service option the customer has chosen.

You will connect the installer laptop and receive modem, register the customer, peak the satellite signal, connect the customer’s DW4020, and confirm that they can surf the Internet.

1.Connect the receive modem to the installer laptop PC with the USB cable.

2.Connect the installer laptop PC to an analog telephone line or alternate connection to the Internet.

3.Select Start→Programs→Direcway Installer→Websetup. The

Welcome screen appears. Check the work order for the service option and highlight the proper registration server. The select Next. Follow the instructions on subsequent screens; the instructions below will supplement the onscreen instructions.

If the Welcome screen does not appear, the receive modem is not connected to the PC or there is a problem with the receive modem installation. Check cable connections. If cable connections are not the problem, restart the PC. If that does not solve the problem, call technical support.

Figure 14: Welcome screen; choose proper registration server

Chapter 2 • Installing the indoor equipment 1031484-0001 Revision 2

21