Verifying software download
If the Gateway is configured correctly for outroute reception and SQF is greater than 30, it will acquire the outroute. As soon as the Gateway acquires the outroute, it begins to look for the Hub Server in the data stream to perform software download.
1.To monitor software download (SDL) progress, enter f at the
Main Menu prompt to select Software Download Monitor.
2.The following message is displayed at the bottom of the screen:
SDL Initialization complete. Awaiting first heartbeat msg.
This message is dynamically updated. It indicates that SDL has started and is waiting to connect with the hub server.
Note: It may be 20 minutes before the first heartbeat message is received.
3.If SDL does not progress beyond this message, check the following:
•The SDL control channel’s multicast IP address
–Return to the Main Menu.
–Enter b to view the current configuration
–Check that the SDL Control Channel Multicast Address is correct. If not, enter the correct address.
•The Ready lights to ensure they are on. See The DW4020 LEDs on page 86 and Communicating with the Gateway through the serial port on page 95.
4.When the Gateway receives a message from the Hub Server, the following message is displayed:
Received first heartbeat message.
5.If there is no progress beyond this message, check the return path. When operating normally, the following message is displayed:
Received File/Group message. Reconciling files...
MMloading...
IP loading...
...
All files downloaded. Notifying CFM.
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Appendix C • Installing the DW4020 Manually
