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Hughes
DW4020
manual
Important safety information 1031484-0001 Revision
Models:
DW4020
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Characteristic DW4020
Install
Detecting a signal or is not
System Status indicator
Configuring Boot Parameters
System Status reports Problem
Gateway reset
Websetup Detection
Final assembly
Firewall Settings
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Important safety information
1031484-0001
Revision 2
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Contents
DW4020 Installation Guide
Trademarks
Iii
Declaration of Conformity
Revision
Contents
Chapter User Interface
Vii
Appendix B Internet and the DW4020
Viii
Important safety information
Types of warnings used in this manual
Important safety information 1031484-0001 Revision
Scope and audience
Organization and updates
About this document
Audience profile
Conventions Related publications Revision record
Xii
Introduction
DW4020 purpose and components
Characteristics and identification of equipment
Inroute
Characteristic DW4020
Important notes
Installing the indoor equipment
Customer installation requirements
Summary of DW4020 installation process
Two DW4020 installation methods
Prohibited area
Installing the indoor equipment 1031484-0001 Revision
Installation screen
Device Installation Status
Installing the system using a modem
ADP-64AB B
Assembling the components, modem installation method
Mount the components on two clips
Component stack
Connect the component interconnection cables. See
Connect Ethernet, power up, and read the Gateway LED display
Obtain IP address and test Ethernet connection
Status LED Ready LED
Basic Receive and Transmit Modem LED States
Ethernet port LEDs
Select Start→Programs→Direcway Installer→Websetup.
Websetup Detection
Registration Connection Authentication
Service Offerings
Enter ZIP code
Antenna Pointing Receiver
Post-commissioning
Verify the ZIP code matches the antenna location and select
Start manual cross-pol pass and peak isolation
Manual cross-pol passed select Stop Test
Connect to customer computer and confirm surfing
ACP passes select Exit
Final cabling
Installing the indoor equipment 1031484-0001 Revision
User Interface
How to access the User Interface
User Interface Home screen
System Status reports Problem
Home screen
System Status indicator
System Status screen
On-line help for status messages
Transmit status TxCode messages and corrective actions
Detecting a signal or is not
Performing the Connectivity Test
DW4020 connections
Receive code RxCode messages and corrective actions
Receive Statistics
Transmit Statistics
Receive Statistics screen
System Information
Transmit Statistics screen
System Information print and save this screen
Connectivity Test Menu
Network Operations Center NOC Connectivity
Connectivity Test
Firewall Menu
Firewall Settings
Help Menu
Port numbers and protocols
Software updates and the User Interface
MyDIRECWAY
DW4020 LEDs and troubleshooting
DW4020 LEDs
DW4020 LEDs status
Normal operation, no transmit or receive
Problem receive modem Ready LED not on
Normal operation, data being sent and received
Receive modem Ready LED not lit
Transmit modem Ready LED not lit
Gateway LEDs not lit
Gateway LEDs flash, receive modem Ready LED off or flashing
Gateway Status LED blinks amber
LED blinking indicating status codes
Ready LED
Receive modem Ready LED blink patterns
Ethernet port LEDs
Glossary
Glossary
Glossary Revision
Glossary
Abbreviations and Acronyms
Abbreviation Term Or Acronym
Abbreviations and Acronyms 1031484-0001 Revision
Lat/Long Decimals to Minutes Table
Right Minutes Decimal
Internet and the DW4020
Internet protocol IP and transmission control protocol TCP
IP addressing and the DW4020
Category Lowest address Highest address Example or comment
Appendix B The Internet and the DW4020 1031484-0001 Revision
Private IP addressing and DW4020 customers
DW4020s provide connections
Installing the DW4020 Manually
Items needed for installation
PN 1031105-0001 and ADP-64AB B above bar code
Assembling the components
Mount the components on two clips
Component stack
Attach coaxial cables
Attach network cables
Final assembly
Powering up and reading the DW4020 LED display
DW4020 LEDs
DW4020 LEDs status
Normal operation, data being sent and received
Receive modem Ready LED not lit
Transmit modem Ready LED not lit
Gateway LEDs not lit
Gateway LEDs flash, receive modem Ready LED off or flashing
Blinking. The blink patterns are described below for your
Ethernet port LEDs
Configuring Hyperterminal or terminal emulation program
Communicating with the Gateway through the serial port
Select Start→Accessories→Hyperterminal and click on
Connect To window
COM1 Properties window and pull-down menus
Press Enter to display the Main Menu shown in Figure
100
Configuring Boot Parameters
101
Display Current Configuration Screen
102
103
Installation Menu
104
105
106
107
Display Main Statistics
108
Verifying software download
Gateway reset
109
DW4020 status information via the serial port
110
111
Addrclosed
Other options
112
Configuring the installer laptop for IP addressing
113
114
Network window
115
TCP/IP Properties
116
Network and Dial-up Connections
117
Internet Protocol Properties
118
Network Connections
119
120
Installation checklist
121
122
Index
123
124
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