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Hughes DW4020 manual Important safety information 1031484-0001 Revision

Models: DW4020

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Characteristic DW4020 Install Detecting a signal or is not System Status indicator Configuring Boot Parameters System Status reports Problem Gateway reset Websetup Detection Final assembly Firewall Settings

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•Important safety information 1031484-0001 Revision 2

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Hughes DW4020 manual Important safety information 1031484-0001 Revision

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Contents

DW4020 Installation Guide Trademarks Iii Declaration of Conformity Revision Contents Chapter User Interface Vii Appendix B Internet and the DW4020 Viii Important safety information Types of warnings used in this manual Important safety information 1031484-0001 Revision Scope and audience Organization and updatesAbout this document Audience profile Conventions Related publications Revision record Xii Introduction DW4020 purpose and components Characteristics and identification of equipment Inroute Characteristic DW4020 Important notes Installing the indoor equipment Customer installation requirements Summary of DW4020 installation process Two DW4020 installation methods Prohibited area Installing the indoor equipment 1031484-0001 Revision Installation screen Device Installation Status Installing the system using a modem ADP-64AB B Assembling the components, modem installation method Mount the components on two clips Component stack Connect the component interconnection cables. See Connect Ethernet, power up, and read the Gateway LED display Obtain IP address and test Ethernet connection Status LED Ready LED Basic Receive and Transmit Modem LED States Ethernet port LEDs Select Start→Programs→Direcway Installer→Websetup. Websetup Detection Registration Connection Authentication Service Offerings Enter ZIP code Antenna Pointing Receiver Post-commissioning Verify the ZIP code matches the antenna location and select Start manual cross-pol pass and peak isolation Manual cross-pol passed select Stop Test Connect to customer computer and confirm surfing ACP passes select Exit Final cabling Installing the indoor equipment 1031484-0001 Revision User Interface How to access the User Interface User Interface Home screen System Status reports Problem Home screen System Status indicator System Status screen On-line help for status messages Transmit status TxCode messages and corrective actions Detecting a signal or is not Performing the Connectivity Test DW4020 connections Receive code RxCode messages and corrective actions Receive Statistics Transmit Statistics Receive Statistics screen System Information Transmit Statistics screen System Information print and save this screen Connectivity Test Menu Network Operations Center NOC Connectivity Connectivity Test Firewall Menu Firewall Settings Help Menu Port numbers and protocols Software updates and the User Interface MyDIRECWAY DW4020 LEDs and troubleshooting DW4020 LEDs DW4020 LEDs status Normal operation, no transmit or receive Problem receive modem Ready LED not on Normal operation, data being sent and received Receive modem Ready LED not lit Transmit modem Ready LED not lit Gateway LEDs not lit Gateway LEDs flash, receive modem Ready LED off or flashing Gateway Status LED blinks amber LED blinking indicating status codes Ready LED Receive modem Ready LED blink patterns Ethernet port LEDs Glossary Glossary Glossary Revision Glossary Abbreviations and Acronyms Abbreviation Term Or Acronym Abbreviations and Acronyms 1031484-0001 Revision Lat/Long Decimals to Minutes Table Right Minutes Decimal Internet and the DW4020 Internet protocol IP and transmission control protocol TCP IP addressing and the DW4020 Category Lowest address Highest address Example or comment Appendix B The Internet and the DW4020 1031484-0001 Revision Private IP addressing and DW4020 customers DW4020s provide connections Installing the DW4020 Manually Items needed for installation PN 1031105-0001 and ADP-64AB B above bar code Assembling the components Mount the components on two clips Component stack Attach coaxial cables Attach network cables Final assembly Powering up and reading the DW4020 LED display DW4020 LEDs DW4020 LEDs status Normal operation, data being sent and received Receive modem Ready LED not lit Transmit modem Ready LED not lit Gateway LEDs not lit Gateway LEDs flash, receive modem Ready LED off or flashing Blinking. The blink patterns are described below for your Ethernet port LEDs Configuring Hyperterminal or terminal emulation program Communicating with the Gateway through the serial port Select Start→Accessories→Hyperterminal and click on Connect To window COM1 Properties window and pull-down menus Press Enter to display the Main Menu shown in Figure 100 Configuring Boot Parameters 101 Display Current Configuration Screen 102 103 Installation Menu 104 105 106 107 Display Main Statistics 108 Verifying software download Gateway reset 109 DW4020 status information via the serial port 110 111 Addrclosed Other options 112 Configuring the installer laptop for IP addressing 113 114 Network window 115 TCP/IP Properties 116 Network and Dial-up Connections 117 Internet Protocol Properties 118 Network Connections 119 120 Installation checklist 121 122 Index 123 124

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