Troubleshooting Checklist

4.3TROUBLESHOOTING CHECKLIST

If the 8H02-16 is not working properly, refer to Table 4-4 for a checklist of possible problems, causes, and recommended actions to resolve the problem.

Table 4-4 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

 

 

 

All LEDs are OFF.

Loss of Power to the

Check the proper connection

 

8H02-16.

of the power cable and its

 

 

access to a live outlet.

 

 

 

 

8H02-16 not properly

Check the installation.

 

installed.

 

 

 

 

No Local

Autobaud not enabled.

Press ENTER (RETURN)

Management

 

(may take up to four times).

Password screen.

 

 

Terminal setup is not

Refer to Chapter 5 for proper

 

 

correct.

setup procedures.

 

 

 

 

Improper console cable

Refer to Appendix A for

 

pinouts.

proper console port pinouts.

 

 

 

Cannot contact the

Improper Community

Refer to Chapter 6

8H02-16 from

Names Table.

for Community Names Table

in-band

 

setup.

management.

 

 

8H02-16 does not have

Refer to Chapter 6 for IP

 

 

an IP address.

address assignment

 

 

procedure.

 

 

 

 

Port is disabled.

Enable port.

 

 

 

 

No link to device.

Check link to device.

 

 

 

Port(s) goes into

8H02-16 detects a

Discuss these configurations

standby for no

looped condition.

with Cabletron Systems

apparent reason.

 

Technical Support before

 

 

implementing them into your

 

 

network.

 

 

 

User parameters

Position of the NVRAM

Reenter the lost parameters

(IP address, Device

RESET switch was

as necessary. Call Cabletron

and Module name,

changed before the last

Systems Technical Support if

etc.) are lost when

power down or pressing

problem continues.

the 8H02-16 is

of the RESET button,

 

powered down or

causing the user-entered

 

the front panel

parameters to reset to

 

RESET button is

factory default settings.

 

pressed.

 

 

 

 

 

8H02-16 User’s Guide

4-5

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Cabletron Systems 8H02-16 manual Troubleshooting Checklist