Phone Manager User Guide Page iii
IP Office 40DHB0002USAR Issue 13a (22nd September 2005)
Table of Contents
Getting Started........................................................................................................................... 7
Introduction................................................................................................................................................. 7
Phone Manager Feature Comparison........................................................................................................ 9
Getting Started .........................................................................................................................................11
Logging In............................................................................................................................................ 11
Phone Manager........................................................................................................................ 13
Main Window............................................................................................................................................ 13
Call Status............................................................................................................................................14
Call History...........................................................................................................................................15
Call History...........................................................................................................................................15
Call Park Area...................................................................................................................................... 27
Configure Menu........................................................................................................................................ 28
Configure Menu........................................................................................................................................ 28
PBX Configuration Information ............................................................................................................29
Configure Directory.............................................................................................................................. 30
Configure_Preferences........................................................................................................................ 32
Compact Mode......................................................................................................................................... 40
Date & Time Setting .................................................................................................................................42
Clock Type................................................................................................................................................43
Instant Messaging ....................................................................................................................................44
Personal Distribution Lists........................................................................................................................ 45
Creating a Personal Distribution List....................................................................................................46
Adding members from an existing Personal Distribution Lists............................................................. 46
Default Sizing....................................................................................................................................... 46
Profile .......................................................................................................................................................47
Functions Menu........................................................................................................................................ 48
Call....................................................................................................................................................... 50
Call (with Account Code) .....................................................................................................................51
Transfer................................................................................................................................................52
Account Code ......................................................................................................................................53
Absent Status.......................................................................................................................................53
Call Handling Icons...................................................................................................................................54
Function Keys........................................................................................................................................... 55
Hands Free Operation.............................................................................................................................. 56
PC Softphone Operation ..........................................................................................................................56
Agent Mode Operation .............................................................................................................................57
IP Office Conferencing Center..................................................................................................................58
Help Menu................................................................................................................................................ 58
Configuration ...........................................................................................................................59
Configuring your Preferences................................................................................................................... 59
Speed Dials.............................................................................................................................................. 60
External Speed Dials ...........................................................................................................................60
Changing the External Default Number............................................................................................... 60
Internal Speed Dials.............................................................................................................................61
Speed Dial Tooltips.............................................................................................................................. 62
Edit Speed Dial Form........................................................................................................................... 63
Directory Entries....................................................................................................................................... 64
Create a Directory Entry ......................................................................................................................64
Edit a Directory Entry........................................................................................................................... 64
Delete a Directory Entry....................................................................................................................... 64
Make a Call using a Directory Entry.....................................................................................................64
Create a Directory Entry from an Existing Call ....................................................................................65
Create an MS Outlook Contact from an Existing Call.......................................................................... 65
Default Sizing ...........................................................................................................................................65