Phone Manager Users Guide
Phone Manager User Guide Page 56
IP Office 40DHB0002USAR Issue 13a (22nd September 2005)
Hands Free Operation The Phone Manager Pro application can be used in conjunction with a Hands Free phone and/or
headset.
When using a Hands Free phone and/or headset the 'phone' should be left off-hook permanently. The
"Off Hook Operation" option must be set under the Telephone tab of the Configure Preferences dialogue
box. All calls are answered, transferred, queued etc by clicking the appropriate Call Handling Icons and
by following the instructions provided in the Make a Call help text.
Note that under normal operation nothing is heard in the headset when the 'phone' is left in the off-hook
state. Ringing Tone is heard in the headset when an incoming call is presented to the extension. Clicking
the Answer icon at this point answers the call (equivalent to picking up a normal phone). When making
an outgoing call Dial Tone is heard when the Call button in the Call dialogue box is pressed.
The System Administrator can create VoIP extensions. When Phone Manager Pro is associated with a
VoIP extension number and Enable VoIP is selected in the Phone Manager preferences, two additional
controls become active.
• Click the drop-down symbol to display a volume slider.
• Click the main body of either icon to turn mute on/off. An example of a muted icon is shown
below.
This type of operation is also called IP Soft Phone.
VoIP will only work if:
• the PC has a correctly setup speakers and microphone.
• it is not available in Phone Manager Lite.