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Casio 40DHB0002USAR Phone Manager Feature Comparison

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Getting Started

Phone Manager User Guide Page 9

IP Office 40DHB0002USAR Issue 13a (22nd September 2005)

Phone Manager Feature Comparison

The following table highlights the difference between the three applications. Each of the items are

described in detail in the following sections.

Feature Phone

Manager

Lite

Phone

Manager Pro

Phone

Manager PC

Softphone

Make and receive calls via the application Yes Yes Yes

Configure phone preferences Yes Yes Yes

Configure keyboard shortcuts Yes Yes Yes

Show the CLI (ANI) / Name display Yes Yes Yes

Create Speed dials Yes - 15

max

Yes -1000

max

Yes -1000 max

Create Busy Lamp fields (via speed dial) Yes - 15

max

Yes -1000

max

Yes -1000 max

Create multiple speed dial tabs

(to group busy lamp field icons)

No Yes - 10 tabs

max (100

speed dials

per tab)

Yes - 10 tabs

max (100

speed dials per

tab)

View internal users' status e.g. online* Yes Yes Yes

Send Instant Messages (IM) to internal users * Yes Yes Yes

View the application in Compact Mode No Yes Yes

Create a local Phone Directory No Yes - 1000

max

Yes- 1000 max

View the Call history log for all and missed

messages

Yes Yes Yes

View a separate incoming/outgoing call log No Yes Yes

Collect new voicemail messages Yes Yes Yes

Have Voicemail box control from the

application. (Intuity and IP Office modes)

No Yes Yes

Create Personal Distribution List

(Intuity Mode only)

No Yes Yes

Assign incoming call scripting No Yes Yes

Show the length of time spent on a call No Yes Yes

Door opening control No Yes Yes

Be able to monitor Queues No Yes Yes

Conference Control Display Yes Yes Yes

Conferencing Center action buttons Yes Yes Yes

Screen Pop contacts No Yes Yes

Simple Outlook contact record creation No Yes Yes

Agent Mode No Yes Yes

Distinctive Ringing (.WAV file) No Yes Yes

Contents

Main Page Table of Contents Page Page Page Getting Started Introduction Page Phone Manager Feature Comparison Page Getting Started Logging In Page Phone Manager Main Window Call Status Call Status Icons Call History Call History Page In Out Missed All Messages Speed Dials Speed Dial Options External Speed Dials Conference Account Codes Door Voicemail Queue Script Status Call Park Area Configure Menu Configure Menu PBX Configuration Information Configure Directory Directory Entry Configure_Preferences Forwarding Do Not Disturb Voicemail Telephone Phone Manager Park ID Queue ID Door Release Agent Mode Short Cut Keys Screen Pop Configuring your Screen Pop Software Audio Codec Compact Mode Configuring Compact Mode Preferences Activating Compact Mode Using Phone Manager in Compact Mode The Slider Making a call Receiving a call Answering a call Date & Time Setting Changing the Custom Date Format Clock Type Changing the time displayed USB Settings Instant Messaging Personal Distribution Lists Creating a Personal Distribution List Adding members from an existing Personal Distribution Lists Default Sizing Profile Saving your profile Loading your profile Functions Menu Page Call Call (with Account Code) Transfer Account Code Absent Status Call Handling Icons Function Keys Hands Free Operation PC Softphone Operation Agent Mode Operation IP Office Conferencing Center Help Menu Configuration Configuring your Preferences Speed Dials External Speed Dials Changing the External Default Number Internal Speed Dials Speed Dial Tooltips Edit Speed Dial Form Directory Entries Create a Directory Entry Edit a Directory Entry Delete a Directory Entry Make a Call using a Directory Entry Default Sizing Page Call Handling Make a Call Hands Free PIN Restrictions Receive a Call Place Call On Hold Take a Call Off Hold End a Call Redial a Number Tag a Call Clear a Call Transfer a Call Blind Transfer a Call Transfer a Call to Another User's Voicemail Tag a Transferred Call Create a Conference Call Remove a Member from a Conference Collect Your New Voicemail Messages Reclaim a Call Park a Call Unpark a Call Tag a Parked Call Page Call Tag Form Answer a Call Answer a Call Waiting Set Ringback When Free Set an Absent Message Making a Call with an Account Code Delete all Calls from the Call History Working with Queues How To Take Your Calls from Another Extension Forward Your Calls to Another Location Set Do Not Disturb (DND) Set a Do Not Disturb Exception Number Transfer Back to Forwarded Extension Turn Call Waiting On/Off Turn Voicemail On/Off Turn Voicemail Ringback On/Off Turn Off Hook Operation On/Off Select the Tabs to Show in Call History Create a Speed Dial Create a Speed Dial Create a Speed Dial Group Member Create a Speed Dial from the IP Office Directory Create a Instant Message Speed Dial Edit a Speed Dial Delete a Speed Dial Make a Call Using a Speed Dial Create a Speed Dial to a User's Extension Create a Speed Dial While Creating a Directory Entry Using Account Codes Using Account Codes To Make a Call Using an Account Code To Assign an Account Code to a Call in Progress Account Code Required Using an Account Code Once a Call is in Progress System Administration Hints & Tips for System Administrators Page Glossary A B C D M N O P R V Page Phone Manager User Guide Page 93 IP Office 40DHB0002USAR Issue 13a (22nd September 2005) Index A B C D U V W